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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $15.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off
Employee Discounts
Job Description
FedEx Office is a leading provider of retail print, signs and graphics, and shipping services known for its commitment to delivering exceptional customer experiences. As a division of FedEx Corporation, this enterprise operates numerous retail locations nationwide, supporting customers with a wide array of printing and shipping solutions tailored to meet business and personal needs. FedEx Office stores serve as one-stop destinations where customers can access high-quality printing services, convenient shipping options, and expert advice on various products and projects. Their extensive range of services includes document printing and copying, signage production, graphic design assistance, postage and shipping, among others,... Show More
Job Requirements
- High school diploma or equivalent education
- 6 or more months of specialized experience
- excellent verbal and written communication skills
- ability to stand for entire shift excluding breaks
- ability to move and lift 55 pounds
- ability to bend and twist at waist and knees
- effective communication with customers, vendors, and team members
- ability to cooperate and follow instructions
- ability to work under pressure in a fast-paced environment
- ability to maintain attention and concentration for extended periods
- ability to work with minimal supervision
- ability to maintain regular attendance and business hours
Job Qualifications
- High school diploma or equivalent
- 6 or more months of specialized experience
- excellent verbal and written communication skills
Job Duties
- Follow instructions of supervisors and assist other team members in performing store functions
- assist in training of store team members
- demonstrate consultative behaviors in a retail environment to understand customer needs
- provide expertise in printing, signs, graphics, and shipping product lines
- recommend appropriate FedEx Office products and services
- provide outstanding customer service by anticipating needs and suggesting solutions
- resolve customer problems quickly and satisfactorily
- take complex customer orders and provide accurate pricing
- assemble parcels and prepare goods for shipping including wrapping, weighing, and labeling
- set up and operate printing, binding, and related equipment
- maintain a safe, clean, and orderly retail store
- ensure confidentiality of customer data and careful handling of documents and packages
- process financial transactions including cash handling
- clean, repair, and stock printing and shipping equipment and supplies
- maintain and display retail merchandising materials
- take preemptive action to prevent errors and waste
- complete financial paperwork and assist with reporting
- adhere to standard operating procedures and policies
- perform multiple tasks simultaneously
- seek opportunities to improve knowledge and skills
- operate with minimal supervision
- adhere to team member and retail store standards
- perform other duties as needed or required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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