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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $14.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
FedEx Office is a renowned retail company specializing in print, signs and graphics, and shipping services. As a part of FedEx Corporation, it plays a critical role in providing customers with a wide array of business and personal shipping, copying, and printing solutions. With locations across many areas, FedEx Office has built a reputation for delivering high-quality service and professional assistance, supporting customers in accomplishing their diverse printing and shipping needs with ease and efficiency. The company emphasizes creating a customer-centric environment, promoting quality-driven management, and fostering continuous improvement in all areas of its retail and operational functions.
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Job Requirements
- High school diploma or equivalent education
- Six months or more of specialized experience
- Excellent verbal and written communication skills
- Ability to stand during entire shift excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability to bend and twist at waist and knees consistently
- Ability to communicate effectively with customers, vendors, and team members
- Ability to perform cooperative work activities following instructions
- Ability to function under pressure in a fast-paced environment
- Ability to maintain attention and concentration for extended periods
- Ability to work with minimal supervision
- Ability to report regularly to work and maintain established business hours
Job Qualifications
- High school diploma or equivalent education
- Six months or more of specialized experience
- Excellent verbal and written communication skills
- Ability to operate printing, binding, and shipping equipment
- Strong consultative skills to meet customer needs
- Knowledge of retail store merchandising and product displays
- Ability to manage multiple priorities in a fast-paced environment
- Basic financial transaction processing skills
- Ability to maintain confidentiality and security protocols
Job Duties
- Follow instructions of supervisors and assist team members in store functions
- Assist in training store team members
- Demonstrate consultative behaviors to understand customer needs
- Provide expertise in printing, signs and graphics, and shipping products
- Recommend appropriate FedEx Office products and services
- Resolve customer problems quickly and satisfactorily
- Take complex customer orders and provide pricing information
- Assemble parcels and prepare goods for shipping
- Set up and operate printing and binding equipment
- Maintain a safe, clean, and orderly retail store
- Ensure confidentiality of customer data
- Process financial transactions including handling cash
- Clean, repair, and stock store equipment and supplies
- Maintain store merchandising and proper product displays
- Take actions to prevent errors and waste
- Complete financial paperwork and assist with reporting
- Follow standard operating procedures and policies
- Perform multiple tasks simultaneously
- Seek opportunities to improve knowledge and skills
- Operate with minimal supervision
- Adhere to team member and store standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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