FedEx Office

Retail Customer Service Associate

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $15.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and development opportunities
flexible scheduling

Job Description

FedEx Office is a leading provider of printing, signs, graphics, and shipping services with a strong commitment to delivering exceptional customer experiences. As a part of FedEx Corporation, this retail store is a trusted name for individuals and businesses alike, offering comprehensive solutions that combine convenience, quality, and customer-centric service. FedEx Office retail outlets are staffed by knowledgeable team members who are trained to assist customers with a wide variety of needs, whether they require professional printing, graphic design assistance, or reliable shipping options. With a well-established reputation and a focus on operational excellence, FedEx Office stores are dedicated to... Show More

Job Requirements

  • high school diploma or equivalent
  • at least six months of specialized experience in retail or customer service
  • ability to stand for entire shift
  • ability to lift and move up to 55 pounds
  • ability to bend and twist regularly
  • effective communication skills
  • ability to work under pressure in a fast-paced environment
  • ability to maintain concentration for extended periods
  • able to work with minimal supervision
  • regular attendance and punctuality

Job Qualifications

  • high school diploma or equivalent
  • minimum six months of specialized retail or customer service experience
  • excellent verbal and written communication skills
  • ability to operate retail equipment and POS systems
  • capability to work independently and follow instructions
  • strong multitasking skills

Job Duties

  • consistently deliver positive customer experiences using consultative skills
  • take complex customer orders and provide accurate pricing information
  • operate and maintain printing, binding, and shipping equipment
  • package, label, and prepare goods for shipping
  • assist in training store team members
  • manage production queues and retail supplies
  • maintain a clean, safe, and orderly store environment

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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