Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Standard Hours
Benefits
Part-time employment
Training and Development
Employee Discounts
Uniform allowance
flexible scheduling
Equal opportunity employer
reasonable accommodations
Job Description
FedEx Office is a leading retail provider specializing in printing, copying, signs and graphics, and shipping services. The company has established itself as a reliable partner for customers who require high quality business and personal solutions, offering convenience and expert guidance in every transaction. With a widespread network of stores, FedEx Office emphasizes a customer-focused approach to deliver solutions that meet various printing and shipping needs. Their commitment to quality, advanced technology, and exceptional service has driven their reputation as a preferred destination for both individuals and businesses needing print and shipping solutions. FedEx Office operates under a quality-driven management... Show More
Job Requirements
- high school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
- ability to stand for entire shift excluding breaks
- ability to move and lift up to 55 pounds
- ability to bend and twist at the waist and knees consistently
- ability to communicate effectively with customers, vendors, and team members
- ability to follow instructions and cooperate with others
- ability to function in a fast-paced environment under pressure
- ability to maintain attention and concentration for extended periods
- ability to work with minimal supervision
- ability to report regularly and maintain established business hours
- meet all FedEx Office employment qualifications at the time of hiring
- meet transfer requirements if currently employed by FedEx Office
Job Qualifications
- high school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
- ability to operate printing and shipping equipment
- strong customer service and consultative skills
- ability to multitask and manage time effectively
- knowledge of point of sale transaction processing
- ability to work independently and as part of a team
Job Duties
- follow instructions of supervisors and assist other team members in performing store functions
- assist in the training of store team members
- demonstrate consultative behaviors to understand each customer's individualized need
- provide customer expertise in printing, signs, graphics, and shipping services
- provide an outstanding customer service experience by anticipating customer needs and suggesting alternatives
- resolve customer problems quickly and satisfactorily
- take complex customer orders using order systems and provide accurate pricing information
- assemble parcels and prepare goods for shipping including wrapping, weighing, and labeling packages
- set up and operate printing, binding, and related equipment using customer-supplied materials
- maintain a safe, clean, and orderly retail store
- ensure confidentiality of customer data and handling of documents and packages
- process financial transactions using point of sale terminal including cash handling
- clean, repair, and stock all retail store printing and shipping equipment and supplies
- stay current on retail store merchandising materials and ensure proper product display
- take preemptive actions to prevent errors and waste
- complete required financial paperwork including daily sales and bank deposits
- follow company standard operating procedures and adhere to legal, safety, HR, customer service, and security policies
- perform multiple tasks simultaneously
- seek opportunities to improve knowledge and skills
- operate with minimal supervision
- adhere to team member and retail store standards
- perform other duties as needed or required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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