Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Paid holidays
Job Description
FedEx Office is a leading retail and business services company known for delivering exceptional customer experiences through its extensive range of printing, shipping, and business solutions. As a trusted partner for individuals and businesses alike, FedEx Office operates a network of retail locations across the country, providing accessible, efficient, and innovative services. The company prides itself on quality service, embracing technology, and fostering a professional yet welcoming environment for its customers and employees. With a commitment to sustainability, diversity, and operational excellence, FedEx Office continues to be a preferred destination for customers needing printing, signage, graphics, and shipping services.
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Job Requirements
- High school diploma or equivalent education
- 6+ months of specialized experience
- Excellent verbal and written communication skills
- Ability to stand during entire shift excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability on a consistent basis to bend and twist at the waist and knees
- Ability on a consistent basis to communicate effectively with customers, vendors, and other team members
- Ability on a consistent basis to perform work activities requiring cooperation and instruction
- Ability on a consistent basis to function in a fast-paced environment under substantial pressure
- Ability on a consistent basis to maintain attention and concentration for extended periods of time
- Ability on a consistent basis to work with minimal supervision
- Ability on a consistent basis to report regularly to work and maintain established business hours
Job Qualifications
- High school diploma or equivalent education
- Excellent verbal and written communication skills
- Knowledge of printing, signs and graphics, and shipping products preferred
- Ability to operate and maintain retail store equipment
- Strong consultative and customer service skills
- Ability to multitask and work under pressure
- Basic financial transaction handling skills
Job Duties
- Follows instructions of supervisors and assists other team members in performing store functions
- Assists in the training of store team members
- Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
- Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
- Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
- Ensures all customer problems are resolved quickly and to the satisfaction of the customer
- Takes complex customer orders using order systems and provides accurate pricing information
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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