Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Life insurance
Job Description
FedEx Office is a well-established leader in the retail and business services sector, specializing in providing comprehensive printing, copying, shipping, and graphic solutions. Celebrated for their commitment to helping customers complete their projects with ease and efficiency, FedEx Office operates a vast network of retail locations designed to serve small businesses, students, professionals, and general consumers alike. The company focuses on offering an exceptional customer experience, innovative technology, and a wide range of services that cater to diverse printing and shipping needs. They emphasize not only streamlined processes but also personalized customer interactions that ensure product quality and timely delivery.... Show More
Job Requirements
- High school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
- must meet all FedEx Office employment qualifications for new hires
- must meet hiring criteria and transfer requirements for current team members
- ability to stand for entire shift excluding breaks
- ability to move and lift 55 pounds
- ability to bend and twist at waist and knees
- ability to communicate effectively
- ability to cooperate and follow instructions
- ability to perform under pressure
- ability to maintain focus for extended periods
- ability to work independently
- regular attendance and reporting to support business hours
Job Qualifications
- High school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
- ability to stand during entire shift
- ability to move and lift 55 pounds
- ability to bend and twist at the waist and knees consistently
- ability to communicate effectively with customers, vendors, and team members
- ability to perform work activities that require cooperation and instruction
- ability to function in a fast-paced environment under pressure
- ability to maintain attention and concentration for extended periods
- ability to work with minimal supervision
- ability to report regularly and maintain business hours to support the business
Job Duties
- Follow instructions of supervisors and assist other team members in performing store functions
- assist in training of store team members
- demonstrate consultative behaviors to understand each customer's individualized need
- provide customer expertise in printing, signs and graphics, and shipping products
- provide outstanding customer service by anticipating needs and suggesting alternatives
- resolve customer problems quickly and satisfactorily
- take complex customer orders and provide accurate pricing
- assemble parcels and prepare goods for shipping
- set up and operate printing and binding equipment
- maintain a safe, clean, and orderly retail store
- ensure confidentiality of customer data and documents
- process financial transactions including cash handling
- clean, repair, and stock printing and shipping equipment and supplies
- ensure proper product and signage displays
- take preemptive actions to prevent errors and waste
- complete required financial paperwork
- follow standard operating procedures and company policies
- perform multiple tasks simultaneously
- seek opportunities for knowledge and skills improvement
- operate with minimal supervision
- adhere to company standards
- perform other duties as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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