Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Employee assistance program
Career Development
Job Description
FedEx Office is a leading retail provider specializing in shipping, print, signs, and graphics solutions. The company is renowned for its commitment to delivering exceptional customer service and innovative business solutions that cater to a wide range of customer needs. As part of FedEx, a globally recognized logistics and delivery leader, FedEx Office combines extensive shipping capabilities with high-quality printing and graphic services to support customers in both personal and professional projects. Operating a customer-focused retail environment, FedEx Office is dedicated to empowering individuals and businesses to achieve their goals through reliable product offerings and expert consultative assistance. The company... Show More
Job Requirements
- High school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
- ability to stand during entire shift excluding meal and rest periods
- ability to move and lift 55 pounds
- ability to bend/twist at the waist and knees consistently
- ability to communicate effectively with customers, vendors, and team members
- ability to perform work activities requiring cooperation and instruction
- ability to function in a fast-paced environment under substantial pressure
- ability to maintain attention and concentration for extended periods
- ability to work with minimal supervision
- ability to report regularly to work and maintain established business hours
Job Qualifications
- High school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
- ability to operate printing, binding, and related equipment
- strong consultative and customer service skills
- capability to work in a fast-paced environment
- competency in handling financial transactions using POS systems
- knowledge of retail merchandising and store operations
- ability to train and assist other team members
Job Duties
- Follow instructions of supervisors and assist other team members in performing store functions
- assist in the training of store team members
- demonstrate consultative behaviors in a retail environment to understand each customer's individualized need
- provide customer expertise in printing, signs and graphics, and shipping product lines and recommend appropriate FedEx Office products and services
- provide an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions
- ensure all customer problems are resolved quickly and to the satisfaction of the customer
- take complex customer orders using order systems and provide accurate pricing information
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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