Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Standard Hours
Benefits
Part-time employment
Equal opportunity employer
Job Description
FedEx Office is a leading provider of retail print and shipping services, dedicated to delivering exceptional customer experiences through innovative and reliable solutions. As a renowned company in the retail service industry, FedEx Office combines cutting-edge technology with expert consultation to meet the diverse needs of its clientele. The establishment is committed to maintaining high standards of quality, professionalism, and customer satisfaction while supporting a positive and inclusive work environment. FedEx Office operates a wide network of locations, providing services such as printing, packing, shipping, and signage to a broad customer base including individuals, small businesses, and large corporations.
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Job Requirements
- High school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
- ability to stand during entire shift excluding meal and rest periods
- ability to move and lift 55 pounds
- ability, on a consistent basis, to bend and twist at the waist and knees
- ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
- ability, on a consistent basis, to perform work activities requiring cooperation and instruction
- ability, on a consistent basis, to function in a fast-paced environment under substantial pressure
- ability, on a consistent basis, to maintain attention and concentration for extended periods of time
- ability, on a consistent basis, to work with minimal supervision
- ability, on a consistent basis, to report regularly to work and maintain established business hours to support the FedEx Office business
Job Qualifications
- High school diploma or equivalent education
- excellent verbal and written communication skills
- ability to operate printing, binding, and related equipment
- knowledge of retail merchandizing
- skills in managing multiple tasks simultaneously
- ability to work with minimal supervision
Job Duties
- Follow instructions of supervisors and assist other team members in performing store functions
- assist in the training of store team members
- demonstrate consultative behaviors in a retail environment to understand each customer's individualized need
- provide customer expertise in printing, signs and graphics and shipping products and recommend appropriate FedEx Office products and services
- provide an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions
- ensure all customer problems are resolved quickly and to customer satisfaction
- take complex customer orders using order systems and provide accurate pricing information
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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