Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career growth opportunities
Job Description
FedEx Office is a leading provider of shipping, printing, and business services. As part of the globally recognized FedEx brand, FedEx Office specializes in delivering comprehensive solutions for printing, signage, graphics, and shipping needs to both individual and business customers. The company is committed to providing an outstanding customer experience through innovation, quality, and convenience. Operating numerous retail stores across various locations, FedEx Office combines cutting-edge technology with a customer-focused approach to meet diverse client requirements. It is known for fostering a dynamic and supportive work environment where employees are valued and encouraged to grow professionally.
The Store Consu... Show More
The Store Consu... Show More
Job Requirements
- High school diploma or equivalent education
- 6+ months of specialized experience
- Excellent verbal and written communication skills
- Ability to stand during entire shift excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability to bend and twist at the waist and knees consistently
- Ability to communicate effectively with customers, vendors, and other team members
- Ability to perform work activities requiring cooperation and instruction
- Ability to function in a fast-paced environment under substantial pressure
- Ability to maintain attention and concentration for extended periods
- Ability to work with minimal supervision
- Ability to report regularly to work and maintain established business hours
Job Qualifications
- High school diploma or equivalent education
- 6+ months of specialized experience
- Excellent verbal and written communication skills
- Ability to stand during entire shift excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability to bend and twist at the waist and knees consistently
- Ability to communicate effectively with customers, vendors, and other team members
- Ability to perform work activities requiring cooperation and instruction
- Ability to function in a fast-paced environment under substantial pressure
- Ability to maintain attention and concentration for extended periods
- Ability to work with minimal supervision
- Ability to report regularly to work and maintain established business hours
Job Duties
- Follows instructions of supervisors and assists other team members in performing store functions
- Assists in the training of store team members
- Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
- Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
- Ensures all customer problems are resolved quickly and to the satisfaction of the customer
- Takes complex customer orders using order systems and provides accurate pricing information
- Assembles parcels and prepares goods for shipping by wrapping items, weighing packages and affixing labels
- Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
- Maintains a safe, clean and orderly retail store
- Ensures confidentiality of customer data and careful handling of documents, media, and packages
- Processes financial transactions using a point of sale terminal, including handling cash and making change
- Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies
- Stays current on retail store merchandising materials and ensures proper display of all retail area product and signage
- Takes preemptive action to prevent errors and waste
- Completes required financial paperwork and may assist with financial reporting
- Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies
- Performs multiple tasks at the same time
- Looks for opportunities to improve knowledge and skills within the retail store
- Able to operate with minimal supervision
- Adheres to all FedEx Office team member and retail store standards as outlined in the team member handbook
- Performs all other duties as needed or required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: