Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off
Employee Discounts
Job Description
FedEx Office is a leading retail provider specializing in printing, signs and graphics, shipping, and business services. With a commitment to exceptional customer service and innovative solutions, FedEx Office has established itself as a trusted partner for individuals and businesses alike. The company operates numerous retail stores across the United States, offering a range of products and services designed to meet diverse customer needs efficiently and professionally. As part of FedEx, one of the most recognized brands worldwide, FedEx Office supports its customers with the reliability and quality expected from a global logistics and business solutions leader. The company's dedication... Show More
Job Requirements
- ability to stand during entire shift, excluding meal and rest periods
- ability to move and lift 55 pounds
- ability on a consistent basis to bend/twist at the waist and knees
- ability on a consistent basis to communicate effectively with customers, vendors, and other team members
- ability on a consistent basis to perform work activities requiring cooperation and instruction
- ability on a consistent basis to function in a fast-paced environment under substantial pressure
- ability on a consistent basis to maintain attention and concentration for extended periods of time
- ability on a consistent basis to work with minimal supervision
- ability on a consistent basis to report regularly to work and maintain established business hours in order to support the FedEx Office business
Job Qualifications
- high school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
Job Duties
- follow instructions of supervisors and assist other team members in performing store functions
- assist in the training of store team members
- demonstrate consultative behaviors in a retail environment to understand each customer's individualized need
- provide customer expertise in printing, signs and graphics and shipping product lines and recommend appropriate FedEx Office products and services
- provide an outstanding customer service experience using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
- ensure all customer problems are resolved quickly and to the satisfaction of the customer
- take complex customer orders using order systems and provide accurate pricing information
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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