Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Equal employment opportunity
Job Description
FedEx Office is a leading retail company specializing in providing a wide array of printing, signs and graphics, and shipping solutions tailored to meet the needs of individuals and businesses alike. With a commitment to delivering exceptional customer service and innovative products, FedEx Office operates numerous stores where customers can access convenient and professional print and shipping services. Known for its quality-driven approach and customer-centric business model, FedEx Office has built a strong reputation for reliability and efficiency in the retail and service industry.
The Store Consultant role at FedEx Office is a dynamic, full-time position designed for indivi... Show More
The Store Consultant role at FedEx Office is a dynamic, full-time position designed for indivi... Show More
Job Requirements
- High school diploma or equivalent education
- six or more months of specialized experience
- excellent verbal and written communication skills
- ability to stand for entire shift excluding breaks
- ability to move and lift up to 55 pounds
- consistent ability to bend and twist at waist and knees
- consistent effective communication with customers, vendors, and team members
- ability to cooperate and follow instruction consistently
- ability to perform under substantial pressure
- ability to maintain attention and concentration for extended periods
- ability to work with minimal supervision
- ability to report to work regularly and maintain established business hours
Job Qualifications
- High school diploma or equivalent education
- at least six months of specialized experience
- excellent verbal and written communication skills
- ability to operate printing and shipping equipment
- strong customer service and consultative skills
- ability to manage multiple tasks and priorities
- knowledge of retail operations and merchandising
- understanding of financial transaction processing
- ability to work effectively in a fast-paced environment
Job Duties
- Follow instructions of supervisors and assist other team members in performing store functions
- assist in the training of store team members
- demonstrate consultative behaviors to understand each customer’s individualized needs
- provide customer expertise in printing, signs and graphics, and shipping product lines
- recommend appropriate FedEx Office products and services
- provide outstanding customer service by anticipating needs, suggesting alternatives, and finding solutions
- resolve customer problems quickly and satisfactorily
- take complex customer orders and provide accurate pricing
- assemble parcels and prepare goods for shipping
- operate printing, binding, and related equipment
- maintain a safe, clean, and orderly store
- ensure confidentiality of customer data and proper handling of documents and packages
- process financial transactions including cash handling
- clean, repair, and stock store equipment and supplies
- display merchandising materials properly
- take preemptive action to prevent errors and waste
- complete required financial paperwork
- adhere to FedEx Office standard operating procedures
- perform multiple tasks simultaneously
- work with minimal supervision
- follow all team member and store standards
- perform all other duties as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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