Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Equal employment opportunity
Job Description
FedEx Office is a leading retail provider specializing in printing, signs and graphics, and shipping solutions. This highly recognized global company plays a vital role in supporting both individual and business customers by offering high-quality print services, fast and reliable shipping, and expert signage solutions. Operating with a customer-centric approach and driven by innovation and quality management principles, FedEx Office continually strives to deliver exceptional service experiences and operational excellence across its stores. The company values team collaboration, expertise, and a commitment to maintaining safe, clean, and efficient retail environments. As a full-time employer, FedEx Office is dedicated to fostering... Show More
Job Requirements
- High school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
- ability to stand during entire shift excluding meal and rest periods
- ability to move and lift 55 pounds
- ability to bend and twist at waist and knees consistently
- ability to communicate effectively with customers, vendors, and other team members
- ability to perform work activities requiring cooperation and instruction
- ability to function in a fast-paced environment under substantial pressure
- ability to maintain attention and concentration for extended periods
- ability to work with minimal supervision
- ability to report regularly to work and maintain established business hours
Job Qualifications
- High school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
- ability to work in a fast-paced environment under pressure
- ability to communicate effectively with customers, vendors, and team members
- ability to perform work activities requiring cooperation and instruction
- knowledge of printing, signs, graphics, and shipping product lines is preferred
Job Duties
- Follow instructions of supervisors and assist other team members in performing store functions
- assist in the training of store team members
- demonstrate consultative behaviors to understand each customer’s individualized need
- provide customer expertise in printing, signs and graphics and shipping product lines
- recommend appropriate FedEx Office products and services
- provide an outstanding customer service experience by anticipating needs, suggesting alternatives and finding solutions
- ensure all customer problems are resolved quickly and satisfactorily
- take complex customer orders using order systems and provide accurate pricing information
- assemble parcels and prepare goods for shipping by wrapping, inserting into containers, weighing, and labeling
- set up and operate printing, binding, and related equipment using customer media and documents
- maintain a safe, clean, and orderly retail store
- ensure confidentiality of customer data and careful handling of documents, media, and packages
- process financial transactions using POS terminal including cash handling
- clean, repair, and stock all retail store printing and shipping equipment and supplies
- stay current on retail store merchandising materials and ensure proper displays
- take preemptive action to prevent errors and waste
- complete required financial paperwork and assist with financial reporting
- follow company policies and procedures including legal, HR, safety, customer service, and security
- perform multiple tasks simultaneously
- seek opportunities to improve knowledge and skills
- operate with minimal supervision
- adhere to all FedEx Office team member and retail store standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: