Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off
Employee Discounts
Job Description
FedEx Office is a globally recognized leader in business services, providing a wide range of retail solutions including printing, signs, graphics, and shipping services. As part of the FedEx family, the company is committed to delivering outstanding customer experiences, innovative products, and dependable service to customers across various industries. With millions of customers served annually, FedEx Office operates numerous retail stores nationwide, each focused on helping customers bring their ideas to life through quality and convenience. The company fosters a supportive work environment that promotes growth, teamwork, and continuous learning opportunities, making it an attractive workplace for individuals seeking a... Show More
Job Requirements
- High school diploma or equivalent education
- 6+ months of specialized experience
- Excellent verbal and written communication skills
- Ability to stand during entire shift, excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability, on a consistent basis, to bend/twist at the waist and knees
- Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
- Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
- Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
- Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
- Ability, on a consistent basis, to work with minimal supervision
- Ability, on a consistent basis, to report regularly to work and maintain established business hours
Job Qualifications
- High school diploma or equivalent education
- Excellent verbal and written communication skills
- Ability to operate printing, binding, and shipping equipment
- Ability to manage multiple tasks simultaneously
- Customer service experience in a retail environment
- Knowledge of FedEx Office products and services preferred
Job Duties
- Follow instructions of supervisors and assist other team members in performing store functions
- Assist in the training of store team members
- Demonstrate consultative behaviors in a retail environment to understand each customer’s individualized need
- Provide customer expertise in printing, signs and graphics and shipping product lines and recommend appropriate FedEx Office products and services
- Provide an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
- Ensure all customer problems are resolved quickly and to the satisfaction of the customer
- Take complex customer orders using order systems and provide accurate pricing information
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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