Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off
Employee Discounts
Job Description
FedEx Office is a leading provider of retail print, signs, graphics, and shipping services, known for delivering exceptional customer experiences through a comprehensive range of products and solutions. As part of the globally recognized FedEx brand, FedEx Office operates a network of stores designed to serve both individual consumers and business clients with fast, reliable, and innovative offerings. The company is committed to quality-driven management and operational excellence, fostering an environment where employees can develop their skills and contribute to a culture centered on customer satisfaction and process improvements. FedEx Office values diversity, inclusivity, and equal opportunity employment, supporting veterans,... Show More
Job Requirements
- High school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
- must meet all FedEx Office employment qualifications in force at time of hiring
- ability to stand during entire shift excluding meal and rest periods
- ability to move and lift 55 pounds
- ability to bend and twist at the waist and knees consistently
- ability to communicate effectively with customers, vendors, and team members
- ability to perform work activities requiring cooperation and instruction
- ability to function in a fast-paced environment under substantial pressure
- ability to maintain attention and concentration for extended periods
- ability to work with minimal supervision
- ability to report regularly to work and maintain established business hours
Job Qualifications
- High school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
- ability to operate printing, binding, and shipping equipment
- knowledge of retail customer service procedures
- ability to handle financial transactions using POS systems
- strong multitasking and time management skills
- ability to maintain a clean and safe store environment
Job Duties
- Follows instructions of supervisors and assists other team members in performing store functions
- assists in the training of store team members
- demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
- provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
- provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
- ensures all customer problems are resolved quickly and to the satisfaction of the customer
- takes complex customer orders using order systems and provides accurate pricing information
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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