Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $15.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

retirement plans

Training and Development

flexible scheduling

Job Description

FedEx Office is a leading provider of retail printing, signs and graphics, and shipping services, renowned for its commitment to delivering exceptional customer experiences. As a part of a global logistics and delivery services powerhouse, FedEx Office operates numerous retail stores that serve a diverse clientele ranging from individual customers to businesses of all sizes. The company's focus on quality, innovation, and customer satisfaction cements its reputation as a trusted partner in the areas of document printing, promotional signage, and parcel shipping solutions, leveraging a broad spectrum of products and cutting-edge technology to meet evolving client needs.

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Job Requirements

high school diploma or equivalent education
6+ months of specialized experience
excellent verbal and written communication skills
ability to stand during entire shift, excluding meal and rest periods
ability to move and lift 55 pounds
ability, on a consistent basis, to bend/twist at the waist and knees
ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
ability, on a consistent basis, to perform work activities requiring cooperation and instruction
ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
ability, on a consistent basis, to maintain attention and concentration for extended periods of time
ability, on a consistent basis, to work with minimal supervision
ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business

Job Qualifications

high school diploma or equivalent education
6+ months of specialized experience
excellent verbal and written communication skills

Job Duties

Follow instructions of supervisors and assist other team members in performing store functions
assist in the training of store team members
demonstrate consultative behaviors in a retail environment to understand each customer's individualized need
provide customer expertise in printing, signs and graphics and shipping product lines and recommend appropriate FedEx Office products and services
provide an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
ensure all customer problems are resolved quickly and to the satisfaction of the customer
take complex customer orders using order systems and provide accurate pricing information
assemble parcels and prepare goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
set up and operate printing, binding, and other related equipment using customer supplied original media and documents
maintain a safe, clean and orderly retail store
ensure confidentiality of customer data and careful handling of documents, media, and packages
process financial transactions using a Point of Sale terminal (POS), including handling cash and making change
clean, repair, and stock all retail store printing and shipping equipment and supplies to provide optimal performance and availability
stay current on retail store merchandising materials and ensure proper display of all retail area product and signage
take preemptive action to prevent errors and waste
complete required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
follow FedEx Office standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies and procedures
perform multiple tasks at the same time
look for opportunities to improve knowledge and skills within the retail store
operate with minimal supervision
adhere to all FedEx Office team member and retail store standards, as outlined in the team member handbook
perform all other duties as needed or required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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