Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $18.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Job Description

FedEx Office is a leading provider in the retail shipping, printing, and document solutions industry. This company offers an extensive selection of services including printing, signs and graphics, and shipping that meet the needs of individual consumers and businesses alike. Known for its commitment to quality customer service and innovative retail solutions, FedEx Office plays a pivotal role in helping customers complete their projects efficiently and professionally. With numerous retail locations, FedEx Office strives to deliver a seamless and positive experience at every point of interaction.

The Store Consultant role at FedEx Office is a part-time customer service positi... Show More

Job Requirements

High school diploma or equivalent education
6 plus months of specialized experience
Excellent verbal and written communication skills
Ability to stand during entire shift excluding meal and rest periods
Ability to move and lift 55 pounds
Ability to bend and twist at waist and knees consistently
Ability to communicate effectively with customers, vendors, and team members
Ability to perform work activities requiring cooperation and instruction
Ability to function in a fast-paced environment under substantial pressure
Ability to maintain attention and concentration for extended periods
Ability to work with minimal supervision
Ability to report regularly to work and maintain established business hours
Must meet all FedEx Office employment qualifications in force at hiring
Must meet hiring and transfer criteria if current FedEx Office team member

Job Qualifications

High school diploma or equivalent education
6 plus months of specialized experience
Excellent verbal and written communication skills
Ability to operate printing, binding, and shipping equipment
Strong consultative customer service skills
Ability to handle financial transactions accurately
Ability to manage multiple priorities
Ability to maintain confidentiality of customer data
Knowledge of retail store merchandising
Commitment to safety and cleanliness
Ability to work under pressure
Ability to work independently with minimal supervision

Job Duties

Follow instructions of supervisors and assist other team members in performing store functions
Assist in the training of store team members
Demonstrate consultative behaviors to understand customer needs
Provide expertise in printing, signs and graphics, and shipping product lines
Deliver outstanding customer service by anticipating needs, suggesting alternatives and finding solutions
Resolve customer problems quickly and satisfactorily
Take complex customer orders and provide accurate pricing
Assemble parcels and prepare goods for shipping
Set up and operate printing, binding, and related equipment
Maintain a safe, clean, and orderly retail store
Ensure confidentiality of customer data and handle documents and packages carefully
Process financial transactions using a Point of Sale terminal, including cash handling
Clean, repair, and stock all retail printing and shipping equipment and supplies
Stay current on merchandising materials and ensure proper product and signage display
Take preemptive actions to prevent errors and waste
Complete required financial paperwork and assist with reporting including daily sales and deposits
Follow FedEx Office operating procedures and legal, HR, safety, and security policies
Perform multiple tasks simultaneously
Seek opportunities to improve knowledge and skills
Operate with minimal supervision
Adhere to all team member and retail store standards
Perform all other duties as needed or required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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