Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
employee discount
Flexible Schedule
Job Description
FedEx Office is a leading provider of printing, shipping, and business services with a strong commitment to delivering exceptional customer experiences. As a well-established company in the retail and shipping industry, FedEx Office operates a network of stores that offer a comprehensive range of solutions including print services, signs and graphics, and shipping products. Their stores are known for providing convenient access to high-quality printing and shipping services, supported by knowledgeable team members who assist customers in meeting their business and personal needs efficiently and professionally. The company emphasizes quality-driven management aimed at delivering market-leading customer service and optimizing profitability... Show More
Job Requirements
- High school diploma or equivalent education
- Six months or more of specialized experience
- Excellent verbal and written communication skills
- Ability to stand during entire shift excluding breaks
- Ability to move and lift 55 pounds
- Ability to bend and twist at waist and knees regularly
- Ability to communicate effectively with customers, vendors, and team members
- Ability to perform work activities requiring cooperation and instruction
- Ability to function well under pressure in a fast-paced environment
- Ability to maintain attention and concentration for extended periods
- Ability to work with minimal supervision
- Ability to report to work regularly and maintain established business hours
Job Qualifications
- High school diploma or equivalent
- Six months or more of specialized experience
- Excellent verbal and written communication skills
- Ability to work effectively in a fast-paced retail environment
- Strong consultative sales and customer service skills
- Experience with retail equipment operation
- Knowledge of printing, shipping, and graphic services
- Ability to handle cash transactions
- Commitment to following procedures and policies
- Ability to train or assist in training team members
Job Duties
- Follow instructions of supervisors and assist other team members in performing store functions
- Assist in training of store team members
- Demonstrate consultative behaviors in a retail environment to understand customer needs
- Provide expertise in printing, signs and graphics, and shipping product lines
- Recommend appropriate FedEx Office products and services
- Resolve customer problems quickly and satisfactorily
- Take complex customer orders using order systems and provide accurate pricing information
- Assemble parcels and prepare goods for shipping including wrapping, weighing, and labeling
- Set up and operate printing, binding, and related equipment
- Maintain a safe, clean, and orderly retail store
- Ensure confidentiality of customer data and handle documents and packages carefully
- Process financial transactions using Point of Sale terminal
- Clean, repair, and stock retail store equipment and supplies
- Ensure proper display of retail products and signage
- Take preemptive actions to prevent errors and waste
- Complete required financial paperwork and assist with financial reporting
- Follow company standard operating procedures and adhere to legal, safety, and security policies
- Perform multiple tasks simultaneously
- Seek opportunities to improve knowledge and skills
- Operate with minimal supervision
- Adhere to team member and retail store standards
- Perform additional duties as needed or required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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