Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
FedEx Office is a leading provider of business services, known for its commitment to delivering outstanding customer experiences and innovative printing, shipping, and signage solutions. Operating as a retail center, FedEx Office combines cutting-edge technology, expert consultation, and comprehensive product offerings to meet the diverse needs of businesses and individual customers alike. The company prides itself on a quality-driven management philosophy that emphasizes operational excellence, cost optimization, and a culture of continuous improvement. FedEx Office fosters an inclusive environment by providing equal employment opportunities and reasonable accommodations for individuals with disabilities, signifying a commitment to diversity, equity, and accessibility. This... Show More
Job Requirements
- High school diploma or equivalent education
- Six or more months of specialized experience
- Excellent verbal and written communication skills
- Ability to stand during entire shift excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability to bend and twist at the waist and knees consistently
- Ability to communicate effectively with customers, vendors, and team members
- Ability to perform work requiring cooperation and instruction
- Ability to function in a fast-paced environment under substantial pressure
- Ability to maintain attention and concentration for extended periods
- Ability to work with minimal supervision
- Ability to report regularly to work and maintain established business hours
Job Qualifications
- High school diploma or equivalent education
- Six or more months of specialized experience
- Excellent verbal and written communication skills
- Ability to operate printing and shipping equipment
- Knowledge of FedEx Office products and services
- Strong customer service orientation
- Ability to handle financial transactions accurately
- Ability to multitask and prioritize in a fast-paced environment
- Ability to work both independently and as part of a team
Job Duties
- Follow instructions of supervisors and assist other team members in performing store functions
- Assist in the training of store team members
- Demonstrate consultative behaviors in a retail environment to understand each customer's individualized need
- Provide customer expertise in printing, signs and graphics, and shipping product lines and recommend appropriate FedEx Office products and services
- Provide outstanding customer service experience by anticipating customer needs, suggesting alternatives, and finding solutions
- Ensure all customer problems are resolved quickly and satisfactorily
- Take complex customer orders using order systems and provide accurate pricing information
- Assemble parcels and prepare goods for shipping
- Set up and operate printing, binding, and other related equipment
- Maintain a safe, clean, and orderly retail store
- Ensure confidentiality of customer data and careful handling of documents and packages
- Process financial transactions using a Point of Sale terminal, including handling cash and making change
- Clean, repair, and stock all retail store printing and shipping equipment and supplies
- Stay current on retail store merchandising and ensure proper display of products and signage
- Take preemptive action to prevent errors and waste
- Complete required financial paperwork and assist with financial reporting
- Follow FedEx Office standard operating procedures and adhere to legal, HR, safety, customer service, and security policies
- Perform multiple tasks simultaneously
- Look for opportunities to improve knowledge and skills
- Operate with minimal supervision
- Adhere to all FedEx Office team member and retail store standards
- Perform all other duties as needed or required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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