Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $13.00 - $14.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Retirement Plan

employee discount

Training and development programs

Equal opportunity employer

Reasonable accommodations for disabilities

Job Description

FedEx Office is a prominent provider in the shipping, printing, and business services industry, known for its dedication to delivering exceptional customer experiences and reliable solutions tailored to individual needs. As a company, FedEx Office operates retail locations across numerous regions, committed to providing customers with comprehensive shipping, printing, and signage services backed by state-of-the-art technology and expert consultation. The company emphasizes a culture of quality, continuous improvement, and market-leading service that supports both personal and professional customer objectives.

The role of Store Consultant at FedEx Office is a full-time position designed for individuals who excel in a dynamic retai... Show More

Job Requirements

High school diploma or equivalent education
6+ months of specialized experience
excellent verbal and written communication skills
ability to stand during entire shift excluding meal and rest periods
ability to move and lift 55 pounds
ability on a consistent basis to bend/twist at the waist and knees
ability on a consistent basis to communicate effectively with customers, vendors, and other team members
ability on a consistent basis to perform work activities requiring cooperation and instruction
ability on a consistent basis to function in a fast-paced environment under substantial pressure
ability on a consistent basis to maintain attention and concentration for extended periods of time
ability on a consistent basis to work with minimal supervision
ability on a consistent basis to report regularly to work and maintain established business hours in order to support the FedEx Office business

Job Qualifications

High school diploma or equivalent education
6+ months of specialized experience
excellent verbal and written communication skills
ability to operate printing, binding, and shipping equipment
strong customer service orientation
ability to manage multiple tasks simultaneously
proficiency with point of sale systems
capable of maintaining confidentiality of customer data
experience in retail or customer-focused roles

Job Duties

Follow instructions of supervisors and assist other team members in performing store functions
assist in the training of store team members
demonstrate consultative behaviors in a retail environment to understand each customer's individualized need
provide customer expertise in printing, signs and graphics and shipping product lines and recommend appropriate FedEx Office products and services
provide an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
ensure all customer problems are resolved quickly and to the satisfaction of the customer
take complex customer orders using order systems and provide accurate pricing information

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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