Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Flexible Schedule
Job Description
FedEx Office is a leading retail provider specializing in printing, shipping, signs, and graphics solutions designed to deliver high-quality customer experiences across a wide variety of business and personal needs. Operating as a part of the global FedEx network, the company is committed to ensuring fast, reliable, and professional services for its customers. FedEx Office stores serve as convenient, one-stop-shops for customers who require assistance with document printing, business marketing materials, custom signage, and shipping services. With a focus on innovation, customer satisfaction, and operational excellence, FedEx Office continues to expand its footprint and enhance its product and service offerings... Show More
Job Requirements
- High school diploma or equivalent education
- 6+ months of specialized experience
- Excellent verbal and written communication skills
- Must meet all FedEx Office employment qualifications in force at time of hiring for new hires
- Must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook for current FedEx Office team members
- Ability to stand throughout entire shift excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability to bend or twist at the waist and knees consistently
- Ability to communicate effectively with customers, vendors, and team members
- Ability to perform cooperative work activities following instructions
- Ability to work under substantial pressure in a fast-paced environment
- Ability to maintain focus and concentration for long periods
- Ability to work with minimal supervision
- Ability to maintain regular attendance and adhere to established business hours
Job Qualifications
- High school diploma or equivalent education
- 6+ months of specialized experience
- Excellent verbal and written communication skills
- Ability to stand during entire shift excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability to bend/twist at the waist and knees on a consistent basis
- Ability to communicate effectively with customers, vendors, and other team members
- Ability to perform work activities requiring cooperation and instruction
- Ability to function in a fast-paced environment under substantial pressure
- Ability to maintain attention and concentration for extended periods
- Ability to work with minimal supervision
- Ability to report regularly to work and maintain established business hours to support FedEx Office business
Job Duties
- Follow instructions of supervisors and assist other team members in performing store functions
- Assist in the training of store team members
- Demonstrate consultative behaviors in a retail environment to understand each customer's individualized need
- Provide customer expertise in printing, signs and graphics and shipping product lines and recommend appropriate FedEx Office products and services
- Provide an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
- Ensure all customer problems are resolved quickly and to the satisfaction of the customer
- Take complex customer orders using order systems and provide accurate pricing information
- Assemble parcels and prepare goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
- Set up and operate printing, binding, and other related equipment using customer supplied original media and documents
- Maintain a safe, clean and orderly retail store
- Ensure confidentiality of customer data and careful handling of documents, media, and packages
- Process financial transactions using a point of sale terminal, including handling cash and making change
- Clean, repair, and stock all retail store printing and shipping equipment and supplies to provide optimal performance and availability
- Stay current on retail store merchandising materials and ensure proper display of all retail area product and signage
- Take preemptive action to prevent errors and waste
- Complete required financial paperwork and assist with financial reporting including daily sales, close-outs and bank deposits
- Follow FedEx Office standard operating procedures and conform to legal, HR, safety, customer service and security policies and procedures
- Perform multiple tasks at the same time
- Look for opportunities to improve knowledge and skills within the retail store
- Operate with minimal supervision
- Adhere to all FedEx Office team member and retail store standards
- Perform any other duties as needed or required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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