Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $15.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Work Life Balance
Equal opportunity employer
Job Description
FedEx Office is a renowned retail and business services company that specializes in providing a wide range of products and services including printing, signs & graphics, and shipping. As a part of the FedEx family, the company is committed to delivering exceptional customer experiences, innovative solutions, and efficient services to meet the diverse needs of its customers. FedEx Office operates various retail stores nationwide where customers can easily access professional printing services, office supplies, shipping solutions, and personalized support. The company maintains a strong focus on quality-driven management, ensuring that every interaction and transaction embodies excellence and customer satisfaction.
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Job Requirements
- High school diploma or equivalent education
- 6+ months of specialized experience
- Excellent verbal and written communication skills
- Ability to stand during entire shift
- Ability to move and lift 55 pounds
- Ability to bend and twist consistently
- Ability to communicate effectively with customers and team members
- Ability to perform work requiring cooperation and instruction
- Ability to function under pressure in a fast-paced environment
- Ability to maintain attention and concentration for extended periods
- Ability to work with minimal supervision
- Ability to report regularly to work and maintain business hours
Job Qualifications
- High school diploma or equivalent education
- 6+ months of specialized experience
- Excellent verbal and written communication skills
- Ability to operate printing and shipping equipment
- Knowledge of Point of Sale systems
- Ability to multitask effectively
- Strong customer service and consultative skills
Job Duties
- Follow instructions of supervisors and assist other team members in performing store functions
- Assist in the training of store team members
- Demonstrate consultative behaviors to understand each customer's needs
- Provide expertise in printing, signs & graphics, and shipping product lines
- Recommend appropriate FedEx Office products and services
- Resolve customer problems quickly and satisfactorily
- Take complex customer orders and provide accurate pricing information
- Assemble parcels and prepare goods for shipping
- Operate printing, binding, and other equipment
- Maintain a safe, clean, and orderly retail store
- Ensure confidentiality of customer data
- Process financial transactions including cash handling
- Clean, repair, and stock all printing and shipping equipment and supplies
- Ensure proper display of retail store product and signage
- Take preemptive action to prevent errors and waste
- Complete required financial paperwork and assist with reporting
- Follow FedEx Office policies and procedures
- Perform multiple tasks simultaneously
- Operate with minimal supervision
- Adhere to team member and store standards
- Perform additional duties as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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