Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $16.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee discount

Training and Development

Life insurance

Job Description

FedEx Office is a leading provider in the retail printing, shipping, and business services industry, renowned for delivering comprehensive solutions to customers ranging from individuals to large enterprises. As a part of FedEx Corporation, FedEx Office operates retail locations that serve as one-stop shops where customers can access printing, copying, signage, graphic services, and shipping needs. The company emphasizes customer satisfaction, innovation, and quality service, making it a preferred choice for business and personal printing and shipping requirements across the United States.

The Store Consultant role at FedEx Office is a full-time position focused on enhancing the overall customer expe... Show More

Job Requirements

High school diploma or equivalent education
6+ months of specialized experience
excellent verbal and written communication skills
ability to stand for entire shift excluding breaks
ability to move and lift up to 55 pounds
ability to bend and twist consistently
ability to communicate effectively with customers and team members
ability to work under pressure
ability to maintain concentration for extended periods
ability to work with minimal supervision
regular attendance and punctuality according to business hours

Job Qualifications

High school diploma or equivalent
minimum 6 months specialized experience
excellent verbal and written communication skills
ability to operate printing and binding equipment
strong customer service orientation
ability to manage multiple priorities in a fast-paced environment
basic knowledge of retail sales and shipping services

Job Duties

Follow instructions of supervisors and assist team members in store functions
assist in training store team members
demonstrate consultative behaviors to understand customer needs
provide expertise in printing, signs, graphics, and shipping
recommend appropriate FedEx Office products and services
resolve customer problems promptly
take complex customer orders accurately
assemble parcels and prepare goods for shipping
set up and operate printing and binding equipment
maintain a safe and orderly store environment
ensure confidentiality of customer data
process financial transactions accurately
stock and maintain printing and shipping equipment
ensure proper merchandising of retail products
take preemptive action to avoid errors and waste
complete financial paperwork and assist with reporting
follow all company policies and procedures
perform multiple tasks simultaneously
seek opportunities for skill improvement
operate with minimal supervision
adhere to team member and store standards
complete additional assigned duties as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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