Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $15.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Equal opportunity employer

Job Description

FedEx Office is a leading retail provider specializing in shipping, printing, signs, and graphics services. As a well-established company within the logistics and printing industry, FedEx Office focuses on delivering exceptional customer experiences through its innovative solutions and reliable service offerings. With a widespread retail presence, the company serves businesses and individual customers alike, providing a broad spectrum of products tailored to meet diverse needs. FedEx Office operates with a commitment to quality, efficiency, and customer satisfaction, continuously refining processes and adopting new technologies to maintain its market leadership and support its growth objectives.

The Store Consultant position at... Show More

Job Requirements

High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability to bend/twist at the waist and knees consistently
Ability to communicate effectively with customers, vendors, and other team members
Ability to perform work activities requiring cooperation and instruction
Ability to work in a fast-paced environment under substantial pressure
Ability to maintain attention and concentration for long periods
Ability to work with minimal supervision
Ability to report regularly to work and maintain established business hours

Job Qualifications

High school diploma or equivalent education
Excellent verbal and written communication skills
6+ months of specialized experience
Ability to stand during entire shift except meal and rest periods
Ability to move and lift 55 pounds
Ability to communicate effectively with customers, vendors, and other team members
Ability to work under substantial pressure in a fast-paced environment
Ability to maintain attention and concentration for extended periods
Ability to perform work activities requiring cooperation and instruction
Ability to work with minimal supervision
Ability to report regularly to work and maintain established business hours

Job Duties

Follows instructions of supervisors and assists other team members in performing store functions
Assists in the training of store team members
Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
Ensures all customer problems are resolved quickly and to the satisfaction of the customer
Takes complex customer orders using order systems and provides accurate pricing information
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
Maintains a safe, clean and orderly retail Store
Ensures confidentiality of customer data and careful handling of documents, media, and packages
Processes financial transactions using a Point of Sale terminal (POS), including handling cash and making change
Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
Takes preemptive action to prevent errors and waste
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies and procedures
Performs multiple tasks at the same time
Looks for opportunities to improve knowledge and skills within the retail Store
Able to operate with minimal supervision
Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
Performs all other duties as needed or required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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