Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
FedEx Office is a leading provider of retail printing, signs and graphics, and shipping services, committed to delivering outstanding customer experiences and innovative solutions. As a prominent name in the retail printing and shipping industry, FedEx Office operates hundreds of stores nationwide, offering a wide array of products and services to meet the needs of business and individual customers alike. With a strong focus on quality, convenience, and customer satisfaction, the brand continually evolves to provide cutting-edge solutions such as print-on-demand, graphic design, professional binding and finishing, as well as reliable shipping and packaging options through the FedEx network. The... Show More
Job Requirements
- High school diploma or equivalent education
- Six months or more of specialized experience
- Excellent verbal and written communication skills
- Ability to stand during entire shift excluding meal and rest periods
- Ability to move and lift up to 55 pounds
- Ability to bend and twist at the waist and knees consistently
- Ability to communicate effectively with customers, vendors, and team members
- Ability to perform work activities requiring cooperation and instruction
- Ability to function well in a fast-paced environment under substantial pressure
- Ability to maintain attention and concentration for extended periods
- Ability to work with minimal supervision
- Ability to report regularly to work and maintain established business hours
Job Qualifications
- High school diploma or equivalent education
- Six months or more of specialized experience in retail or customer service
- Excellent verbal and written communication skills
- Ability to work effectively in a fast-paced retail environment
- Strong interpersonal and teamwork skills
- Basic knowledge of printing, shipping, or graphic services preferred but not required
- Ability to multitask and manage multiple priorities efficiently
Job Duties
- Follow instructions of supervisors and assist other team members in performing store functions
- Assist in the training of store team members
- Demonstrate consultative behaviors in a retail environment to understand each customer's individualized needs
- Provide customer expertise in printing, signs and graphics, and shipping product lines and recommend appropriate FedEx Office products and services
- Provide an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions
- Ensure all customer problems are resolved quickly and to the satisfaction of the customer
- Take complex customer orders using order systems and provide accurate pricing information
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: