Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Employee wellness programs
Job Description
MaMa Jean's Natural Market is a community-focused retail food establishment known for its commitment to quality, hospitality, and sustainability. As a natural market, it offers a variety of fresh, organic, and health-conscious food options, serving a diverse customer base who value both the quality of products and the community impact. With multiple store locations, MaMa Jean's prioritizes a welcoming, inclusive environment where customers enjoy premium deli and café experiences. The company is dedicated to supporting local producers, promoting sustainable practices, and providing a high standard of customer service. Its operational model emphasizes healthy, made-to-order meals and beverages to meet the... Show More
Job Requirements
- Experience leading deli or café or retail culinary operations
- Demonstrated ability to coach develop and hold teams accountable
- Strong understanding of labor planning and cost controls
- Ability to build systems that improve consistency across multiple locations
- Strong food safety knowledge and compliance leadership
- Must be able to work in a fast-paced retail food environment
- Standing lifting and working in cold or hot prep conditions
- Weekend or holiday availability required based on business needs
- Travel between store locations
Job Qualifications
- Experience leading deli or café or retail culinary operations
- Demonstrated ability to coach develop and hold teams accountable
- Strong understanding of labor planning and cost controls
- Ability to build systems that improve consistency across multiple locations
- Strong food safety knowledge and compliance leadership
- Multi-team experience
- ServSafe Manager Certification or ability to obtain within 30 days
- Experience with made-to-order beverage programs such as smoothies or coffee
- Comfort enforcing SOPs and training programs
Job Duties
- Oversee daily deli and café operations ensuring consistent execution efficiency and adherence to company standards
- Recruit train and mentor deli and café leaders and team members promoting strong service culture and accountability
- Create a welcoming engaging and efficient deli and café experience reflecting MaMa Jean’s brand and values
- Assist in the development and execution of deli and café menus ensuring quality consistency and relevance to customer needs
- Ensure compliance with all food safety sanitation and regulatory requirements through training audits and corrective action
- Identify and address operational and service challenges to maintain a high-performing retail food environment
- Provide ongoing coaching feedback and performance evaluations to support team growth and accountability
- Manage staffing models and schedules to support service needs while maintaining labor efficiency
- Monitor sales labor food cost and waste implementing strategies to support profitability and performance
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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