Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k Match
Merchandise discounts
performance-based incentives
Employee assistance program
Job Description
Macy's is a renowned American retail giant with more than 160 years of history, recognized as a beloved department store that offers a wide range of products and exceptional customer experiences. Celebrated for its iconic Macy's 4th of July Fireworks and the famous Thanksgiving Day Parade, Macy's has become an intrinsic part of American tradition and culture. The company prides itself on innovation and tradition, blending inspiring store designs with irresistible products to serve customers nationwide. As a retail leader, Macy's offers a dynamic and inclusive work environment, valuing teamwork, diversity, and growth opportunities for its employees. They provide comprehensive... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year customer service or sales experience
- Ability to communicate effectively with customers in person, virtually, and via phone
- Must be able to work flexible hours including evenings, weekends, and holidays
- Capacity to stand for extended periods and lift at least 25 pounds
- Strong organizational skills and ability to multitask
- Reliable attendance and punctuality
- Ability to resolve customer issues constructively
- Familiarity with technology used in retail sales
- Enthusiasm for the beauty industry
- Business-minded and performance-driven attitude
Job Qualifications
- High school diploma or equivalent
- At least one year of customer service or selling experience
- Previous cosmetic or fragrance sales experience a plus
- Good understanding of beauty products and ability to educate customers
- Strong communication skills for virtual, phone, and in-person interactions
- Ability to build customer relationships and meet sales goals
- Proficiency with point of sale technology
- Self-driven to keep up with beauty product knowledge and trends
- Skilled in makeup application
- Knowledgeable about vendor lines and latest beauty trends
- Excellent interpersonal and collaboration skills
Job Duties
- Greet customers in a friendly and helpful manner
- Use product knowledge to give expert guidance to each customer based on their wants, features, and choices
- Build a relationship with customers by introducing them to beauty products and finding out their hidden needs
- Show and teach the use of all beauty products by applying them on the customer
- Keep proper display, organization, storage and restocking of inventory
- Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
- Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets
- Stay current with all training through Macy's educational resources, including attending Vendor trainings and virtual trainings as requested
- Merchandise new arrivals, process damages, testers and select merchandise to return to vendors
- Use point of sale technology and applications to help in selling and fulfilling of customer orders
- Follow hygiene standards and asset protection control and compliance procedures
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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