Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
401(k) match
Paid Time Off
Merchandise discounts
performance-based incentives
Employee assistance program
Job Description
Macy's is a nationally recognized retail giant with a rich heritage spanning more than 160 years, deeply embedded in the American retail landscape. Known for blending innovation with tradition, Macy's is much more than just a department store – it represents a landmark in American culture. From iconic events like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade to offering customers exciting products in inspiring store environments, Macy's remains a symbol of memorable experiences and heartfelt connections. Macy's commitment to diversity, inclusion, and employee development defines its workplace culture, making it a sought-after employer in the retail... Show More
Job Requirements
- At least high school diploma or equivalent
- Minimum of 1 year customer service or selling experience
- Flexible availability including days, evenings, weekends, and holidays
- Ability to resolve customer problems constructively
- Strong organizational and multitasking skills
- Ability to stand and walk for prolonged periods
- Ability to lift and move items weighing up to 25 lbs
- Comfortable using point of sale technology
- Positive attitude and passion for the beauty industry
Job Qualifications
- At least high school diploma or equivalent
- Previous cosmetic or fragrance sales experience a plus
- Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource
- Excellent interpersonal skills with the ability to work effectively with colleagues at all levels and across departments
- Strong organizational skills and ability to manage multiple tasks in a fast-paced environment
- Ability to build relationships with customers and meet sales goals
- Comfortable communicating with customers virtually, via phone, and in person
- Self-driven to keep up with Macy's beauty product knowledge and beauty trends
- Ability to apply makeup and demonstrate beauty products effectively
- Ability to work a flexible schedule including evenings and weekends
- At least 1 year of customer service or selling experience required
Job Duties
- Greet customers in a friendly and helpful manner
- Use product knowledge to give expert guidance to each customer based on their wants, features, and choices
- Build a relationship with customers by introducing them to beauty products and finding out their hidden needs
- Show and teach the use of all beauty products by applying them on the customer
- Keep proper display, organization, storage and restocking of inventory
- Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
- Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets
- Stay current with all training through Macy's educational resources, including attending Vendor trainings and virtual trainings as requested
- Merchandise new arrivals, process damages, testers and select merchandise to return to vendors
- Use point of sale technology and applications to help in selling and fulfilling of customer orders
- Follow hygiene standards and asset protection control and compliance procedures
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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