Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $24.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
The Nevada Museum of Art, located in Reno, Nevada, is the state's only accredited art museum and a vibrant cultural institution that connects the community with the evolving world of art. Established with a strong commitment to highlighting both regional and global contemporary art, the Museum offers a range of exhibitions, educational programs, and events that engage visitors across diverse audiences. As a leading museum in the region, it focuses on meaningful interactions with art through dynamic presentations and thoughtful collection stewardship. The Museum's retail spaces, including its signature museum shop, reflect this unique identity by offering curated merchandise that... Show More
Job Requirements
- high school diploma or equivalent
- customer service, sales or prior leadership experience preferred
- strong time management and critical thinking skills
- ability to provide the highest level of customer service and leadership at all times
- ability to actively listen and engage with guests and staff in a positive and professional manner
- ability to exercise good judgment and problem solving
- ability to stand for long periods of time on hard surfaces
- ability to lift 25 pounds
- preferred software experience includes Word, Outlook, Excel, database operation and data entry, and varied POS systems
Job Qualifications
- customer service experience
- sales or prior leadership experience preferred
- strong communication and interpersonal skills
- understanding of visual merchandising techniques
- proficiency in Microsoft Word, Outlook, and Excel
- experience with database operations and data entry
- familiarity with point-of-sale (POS) systems
- ability to work collaboratively in a team environment
- strong problem-solving skills and good judgment
Job Duties
- stay informed about the Museum's products, vendors, and how they relate to the exhibitions and overall mission
- support the setup, maintenance, and merchandising of products and displays
- keep up to date with Altru and its point-of-sale (POS) system functions, handling basic sales for memberships, merchandise, tickets, and admissions
- address guest concerns and complaints, acting as an advocate for both the visitors and the Museum
- demonstrate a solid understanding of the artwork in the Museum's galleries and the institution's mission and brand
- stay informed about ongoing and upcoming Museum events and programs
- support a diverse team of volunteers and Visitor Services Officers in understanding and adhering to best practices
- serve as a liaison between volunteers and staff, facilitating communication about ongoing promotions, products, challenges, and successes
- participate in annual inventory processes as needed
- adhere to the Museum safety and security protocols as trained
- assist with other tasks and responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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