Intuit logo

Intuit

Retail Concierge - TurboTax

Job Overview

briefcase

Employment Type

Temporary
clock

Compensation

Type:
Hourly
Rate:
Range $29.00 - $34.00
clock

Work Schedule

Standard Hours
diamond

Benefits

competitive compensation
Cash bonus
Equity rewards
Health Insurance
Paid Time Off
employee discount
Career development opportunities

Job Description

Intuit is a leading financial software company renowned for its innovative products designed to simplify complex financial processes for individuals and businesses. Known primarily for TurboTax, QuickBooks, and Mint, Intuit has established itself as a trusted name in the personal finance and tax preparation industries. With a commitment to customer-centric solutions and continuous innovation, Intuit creates technology that helps millions of people manage their finances confidently and efficiently. TurboTax, one of Intuit’s flagship products, is particularly popular for offering personalized and accessible tax filing options that empower users to maximize their tax returns with ease and accuracy.

Intuit... Show More

Job Requirements

  • Three or more years of relevant work experience
  • High school diploma or GED
  • Proven communication and problem-solving skills
  • Ability to engage effectively in a consultative sales environment
  • Flexibility to work in a seasonal, non-exempt role
  • Willingness to work in a dynamic and evolving retail environment
  • Eligibility to work in the United States

Job Qualifications

  • Three or more years of experience in sales, customer service, or another customer-facing role
  • A proven track record of solving customer problems through effective communication
  • A high school diploma or GED
  • Experience in a sales environment desired
  • Proven experience as a trusted guide responsible for guiding decisions and driving outcomes
  • Proactive, perceptive, and knowledgeable with exceptional rapport-building skills
  • Passionate about consultative selling and motivated to exceed goals
  • Entrepreneurial spirit comfortable with ambiguity
  • Natural ability to steer conversations to successful resolutions
  • Tax knowledge is a plus but not required
  • Strong desire to provide world-class customer experience

Job Duties

  • Greet customers as they enter the store
  • Be a perceptive guide by proactively identifying customer needs and building rapport
  • Drive decisions through expert, personalized consultations on the TurboTax experience
  • Help customers navigate the entire funnel from initial uncertainty to decision
  • Proactively follow up with potential customers offering continued support and guidance
  • Provide critical feedback to the company to help shape the future of the retail program

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location