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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.25 - $20.30
Work Schedule
Weekend Shifts
Night Shifts
Benefits
employee discount
Dental Insurance
Health Insurance
Tuition Reimbursement
Paid Time Off
Vision Insurance
Job Description
The Michaels Companies, Inc. is a leading retailer specializing in arts and crafts supplies in North America. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown to operate over 1,300 stores across 49 states and Canada, as well as an extensive online presence through Michaels.com and Michaels.ca. Additionally, the company owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. Michaels is recognized as the top destination for all things creative, providing a wide range of products that cater to hobbyists, professional artists, and crafters alike. The company's mission is to fuel the joy of creativity and... Show More
Job Requirements
- At least 16 years of age
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending lifting carrying reaching and stretching
- Ability to lift heavy boxes and access high shelves by ladder or similar equipment
- Availability to work nights weekends and early mornings
- Ability to engage with customers in a retail environment
- Ability to follow company policies and procedures
- Must satisfy federal state and local legal requirements to work
Job Qualifications
- Retail and/or customer service experience preferred
- Ability to work in a team environment
- Strong communication and interpersonal skills
- Basic math skills for cash handling
- Willingness to learn and adapt to new processes and technologies
- Ability to stand for long periods
- Ability to lift heavy boxes and perform physical tasks related to stocking and merchandising
- Positive attitude and commitment to providing excellent customer service
- Ability to follow company policies and procedures
Job Duties
- Help customers shop locate products and provide them with solutions
- Provide a fast and friendly checkout experience execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload stocking and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
- Interact with others in an accepting and respectful manner remain positive and respectful even in difficult situations promote commitment to the organization’s vision and values project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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