Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.35 - $17.05
Work Schedule
Flexible
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Employee merchandise discount
Employee assistance program
Job Description
Nordstrom Rack is a leading off-price retail division of Nordstrom, Inc., renowned for offering high-quality fashion, accessories, and home goods at significant discounts. As part of the broader Nordstrom family, Nordstrom Rack carries forward the company’s legacy of exceptional customer service and a commitment to delivering value through an exciting shopping experience. Operating numerous stores across the United States, Nordstrom Rack attracts a diverse customer base seeking fashionable and affordable merchandise from top brands. The company prides itself on maintaining a dynamic, fast-paced retail environment where team members play a critical role in enhancing the shopping journey for every customer.Show More
Job Requirements
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Ability to work in a fast-paced high-energy environment
- Strong interpersonal and communication skills
- Reliable and accountable with a proactive approach
- Physical ability to lift and carry up to 25 pounds frequently and up to 50 pounds occasionally for stock support or fulfillment roles
- Flexibility to work various shifts including weekends and holidays
- Willingness to learn and adapt to different roles within the store
Job Qualifications
- Clear effective communication with strong interpersonal skills
- Accountability initiative and a high level of ownership
- Organizational skills attention to detail and ability to prioritize multiple tasks in a fast-paced environment
- Ability to lift and carry up to 25 pounds frequently and up to 50 pounds occasionally for stock support or fulfillment roles
- Ability to work a flexible schedule based on business needs
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive unload freight unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer orders following quality packing and shipping standards
- Utilize inventory management systems to scan process and research merchandise shipments in accordance with inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store such as setting up special events organizing backroom markdowns and relocating store fixtures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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