Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.80
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading North American retail company specializing in arts and crafts supplies, framing, floral and seasonal decor, and creative merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as a robust online platform, Michaels.com and Michaels.ca. The company is renowned for fueling the joy of creativity and celebration for millions of customers by offering an extensive range of products and creative solutions. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, further expanding its offerings in the framing sector. At Michaels, customer engagement,... Show More
Job Requirements
- at least 16 years of age
- ability to stand for prolonged periods
- physical ability to move throughout the store
- capability to lift heavy boxes and use ladder or similar equipment
- availability to work nights, weekends, and early mornings
- compliance with federal, state, and local legal requirements
- ability to perform all essential functions of the job with or without reasonable accommodation
Job Qualifications
- retail and/or customer service experience preferred
- ability to interact positively and respectfully with customers and team members
- basic cash handling skills
- ability to stand for long periods
- physical ability to lift heavy boxes and perform bending, reaching, and stretching
- effective communication skills
- willingness to learn cross training in custom framing selling and production
Job Duties
- help customers shop, locate products, and provide them with solutions
- provide a fast and friendly checkout experience
- execute cash handling to standards
- engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on the Voice of Customer (VOC) survey
- assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in the truck unload, stocking, and planogram (POGs) processes
- complete merchandise recovery and maintenance including the merchandise return/go back process and general store recovery
- perform Store In Stock Optimization (SISO) and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and company programs to ensure compliance
- interact with others respectfully and positively
- cross trained in Custom Framing selling and production
- other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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