Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading retail company specializing in arts and crafts supplies, offering a vast selection of creative products to customers throughout North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, providing a go-to destination for creative celebrations and personal projects. As a major player in the retail and crafts industry, Michaels owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, adding a unique edge to its comprehensive product offerings. The company's mission is to fuel the joy of creativity and celebration by delivering exceptional customer service... Show More
Job Requirements
- At least 16 years of age
- Ability to stand for long periods
- Ability to lift and carry heavy boxes
- Ability to use ladders or similar equipment
- Ability to move throughout the store
- Capability to perform regular bending, reaching, and stretching
- Must comply with federal, state, and local legal requirements
- Availability to work varied shifts including nights, weekends, and early mornings
Job Qualifications
- Retail and/or customer service experience preferred
- Ability to work flexible hours including nights, weekends, and early mornings
- Strong interpersonal and communication skills
- Ability to perform physical tasks such as lifting and stocking
- Basic cash handling skills
- Ability to learn and follow company policies and procedures
- Willingness to engage with customers and team members in a positive manner
Job Duties
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience
- Execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
- Interact with others in an accepting and respectful manner
- Promote commitment to the organization’s vision and values
- Cross train in Custom Framing selling and production
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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