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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
employee discount
Dental Insurance
Health Insurance
Tuition Reimbursement
Paid Time Off
Vision Insurance
Job Description
The Michaels Companies Inc. is a leading destination for creativity and celebration across North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada and also serves customers online via Michaels.com and Michaels.ca. Michaels is renowned for offering a wide range of products that fuel the joy of creating and celebrating, providing everything from arts and crafts supplies to custom and specialty framing through its subsidiary Artistree. With a rich history rooted in fostering creativity, the company is dedicated to creating an environment where both customers and employees can thrive and... Show More
Job Requirements
- At least sixteen (16) years of age
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Ability to lift heavy boxes and access high shelves using ladders or similar equipment
- Ability to perform regular bending, lifting, carrying, reaching, and stretching
- Willingness to work nights, weekends, and early mornings
- Ability to follow Standard Operating Procedures
- Ability to provide friendly customer service
- U.S. legal authorization to work
- Ability to engage respectfully with customers and team members
- Ability to perform duties in a public retail environment
Job Qualifications
- Retail and/or customer service experience preferred
- Ability to stand for long periods of time
- Ability to move throughout the store
- Ability to lift and carry heavy boxes
- Ability to reach and stretch to access high shelves safely
- Strong interpersonal and communication skills
- Ability to handle cash transactions accurately
- Willingness to learn and participate in training for custom framing
- Positive attitude and commitment to company values
Job Duties
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience
- Execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Complete merchandise recovery and maintenance including the merchandise return/go back process and general store recovery
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
- Interact with others in an accepting and respectful manner
- remain positive and respectful, even in difficult situations
- promote commitment to the organization's vision and values
- project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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