Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a leading destination for creativity and celebration, operating over 1,300 stores across 49 states and Canada along with an online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels specializes in arts and crafts, framing, home décor, and seasonal décor. The company also owns Artistree, a manufacturer known for custom and specialty framing merchandise. Michaels is committed to fueling the joy of creativity by providing a broad assortment of high-quality products that inspire their diverse customer base. The company prides itself on establishing a welcoming and inclusive environment for both... Show More
Job Requirements
- Must be at least sixteen years of age
- Ability to stand for long periods
- Ability to lift heavy boxes and reach high shelves using ladders
- Ability to work in varying temperature-controlled environments
- Ability to move and bend regularly throughout the store
- Must be able to perform physical requirements of the job
- Ability to follow company policies and procedures
- Must satisfy federal, state, and local legal requirements for the position
Job Qualifications
- Retail and/or customer service experience preferred
- Ability to communicate effectively and provide excellent customer service
- Basic cash handling skills
- Ability to perform physical tasks such as lifting and standing for extended periods
- Supportive of teamwork and company values
- Ability to learn and perform Omni channel retail processes
- Willingness to adhere to safety and shrink prevention protocols
- Flexible to work varied hours including nights, weekends, and holidays
Job Duties
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience
- Execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer survey
- Assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in the truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance including merchandise return and general store recovery
- Perform Store In Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and Company programs to ensure compliance
- Interact with others in an accepting and respectful manner
- Cross trained in Custom Framing selling and production
- Other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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