
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $21.00
Work Schedule
Flexible
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program
Job Description
Nordstrom Rack is a prominent off-price retail division of Nordstrom, Inc., well-known for its commitment to delivering high-quality fashion and accessories at incredible value. As a leading retailer, Nordstrom Rack offers a dynamic and fast-paced shopping experience where customers can discover great deals on designer brands. The company prides itself on creating a customer-centric environment that prioritizes exceptional service, innovation, and teamwork. At Nordstrom Rack, employees are regarded as the most valuable asset, and the company is dedicated to offering a supportive and engaging workplace with comprehensive benefits that contribute to both personal and professional growth.
This role offers vari... Show More
This role offers vari... Show More
Job Requirements
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Ability to handle multiple tasks in a fast-paced environment
- Strong customer service and communication skills
- Physical ability to lift up to 50 pounds for stock or fulfillment roles
- Willingness to work flexible hours including weekends and holidays
- Legal eligibility to work in the country
Job Qualifications
- Clear effective communication with strong interpersonal skills
- Accountability initiative and a high level of ownership
- Organizational skills attention to detail and ability to prioritize multiple tasks in a fast-paced environment
- The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds for stock support or fulfillment roles
- The ability to work a flexible schedule based on business needs
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sale's floor stays runway ready through re-merchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive unload freight unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer's orders following quality packing and shipping standards
- Utilize inventory management systems to scan process and research merchandise shipments in accordance with our inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store eg set up special events organize backroom markdowns and relocate store fixtures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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