Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.75 - $18.45
Work Schedule
Flexible
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program
Job Description
Nordstrom Rack is a leading off-price retail division of Nordstrom, Inc., renowned for offering customers exceptional discounts on high-quality brand-name apparel, accessories, shoes, and home goods. As part of a larger company distinguished by superior customer service and a strong commitment to employee growth and development, Nordstrom Rack carries forward a vibrant culture where teamwork, enthusiasm, and a customer-first mindset thrive. The stores are fast-paced, energetic environments where employees have the rewarding opportunity to help customers discover excellent deals and enjoy a seamless shopping experience. Nordstrom Rack operates multiple departments including Sales, Cashier, Stock, and Fulfillment, providing a variety of... Show More
Job Requirements
- High school diploma or equivalent preferred
- Ability to communicate clearly and effectively with customers and team members
- Capacity to take initiative and demonstrate accountability in work tasks
- Ability to lift and carry up to 25 pounds frequently and up to 50 pounds occasionally for stock support or fulfillment roles
- Willingness to work a flexible schedule including weekends and holidays
- Familiarity or ability to quickly learn retail inventory and point-of-sale technology
- Previous experience in retail or customer service roles is an advantage
Job Qualifications
- Clear, effective communication with strong interpersonal skills
- Accountability, initiative and a high level of ownership
- Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
- Ability to use inventory management systems and technologies related to retail store operations
- Experience in customer service or retail environments preferred but not required
- Ability to handle transactions and operate point-of-sale systems
- Capability to work collaboratively as part of a team
- Flexibility to work varied schedules based on business needs
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer orders following quality, packing and shipping standards
- Utilize inventory management systems to scan, process and research merchandise shipments in accordance with inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store such as setting up special events, organizing backroom, markdowns, and relocating store fixtures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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