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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $16.55 - $17.25
Work Schedule
Flexible
Benefits
Medical
Vision
Dental
Retirement
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program
Job Description
Nordstrom Rack is a dynamic and fast-paced off-price retail store, part of the Nordstrom family of brands, renowned for offering customers great deals on fashionable apparel, shoes, and accessories. Known for its commitment to quality and excellent customer service, Nordstrom Rack caters to savvy shoppers seeking the latest trends and exceptional value. As a leading retailer in the fashion industry, Nordstrom Rack prides itself on creating a vibrant and inclusive shopping environment, where employees contribute to delivering a seamless and enjoyable customer experience. They provide multiple roles across various departments including Sales, Cashier, Stock Support, and Fulfillment, emphasizing teamwork and... Show More
Job Requirements
- High school diploma or equivalent
- Ability to communicate clearly and effectively with customers and team members
- Capability to work in a fast-paced environment while managing multiple priorities
- Willingness to work flexible hours including weekends and holidays
- Physical ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds for stock support or fulfillment roles
- Prior retail or customer service experience preferred but not mandatory
- Basic proficiency in technology and business systems used in retail environments
Job Qualifications
- Clear effective communication skills with strong interpersonal skills
- Accountability initiative and a high level of ownership
- Organizational skills attention to detail and ability to prioritize multiple tasks in a fast-paced environment
- Ability to work a flexible schedule based on business needs
- Previous retail or customer service experience preferred but not required
- Basic knowledge of inventory management systems is a plus
- Ability to operate point-of-sale systems comfortably
- Physical ability to lift and carry up to 25 pounds frequently and up to 50 pounds occasionally for stock or fulfillment roles
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive unload freight unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer orders following quality packing and shipping standards
- Utilize inventory management systems to scan process and research merchandise shipments in accordance with inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store such as set up special events organize backroom markdowns and relocate store fixtures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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