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Nordstrom, Inc.

Retail Cashier & Sales Floor Support - Palo Alto

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $21.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program

Job Description

Nordstrom is a leading fashion retailer renowned for its commitment to quality, customer service, and trend-forward merchandise. Established as a premium department store chain, Nordstrom operates both physical stores and a robust online platform, catering to customers who seek the latest in fashion apparel, footwear, and accessories. The company stands out in the retail industry by combining a passion for style with an unparalleled customer experience, making shopping not just a task but a personalized journey. Nordstrom's dedication to employee development, inclusive culture, and community engagement further enhances its reputation as a top employer in the retail sector.
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Job Requirements

  • High school diploma or equivalent
  • Previous retail or customer service experience preferred
  • Ability to prioritize multiple tasks and requests from customers in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Strong organization and follow-through
  • Problem-solving skills
  • Proficiency with computers and an interest in learning new computer applications
  • Ability to work a flexible schedule based on business needs

Job Qualifications

  • Proficiency with computers and an interest in learning new computer applications
  • Excellent communication and interpersonal skills
  • Strong organization and follow-through
  • Ability to prioritize multiple tasks and requests from customers in a fast-paced environment
  • A knack for problem solving
  • Ability to work a flexible schedule based on business needs

Job Duties

  • Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service
  • Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion
  • Be a great team player by doing your part to keep the department runway ready including straightening up, lightly cleaning and restocking the cash wrap area and sales floor
  • Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary
  • Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program
  • Flexible to support other areas of the store including order fulfillment and order pick-up

Job Qualifications

Experience

No experience required

Job Location

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