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Nordstrom, Inc.

Retail Cashier & Sales Floor Support - Newbury Rack

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $18.15 - $18.85
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program

Job Description

Nordstrom Rack is a renowned off-price retail division of Nordstrom, Inc., committed to delivering a curated selection of designer and brand-name apparel, shoes, and accessories at exceptional value. As part of the celebrated Nordstrom family, Nordstrom Rack maintains a reputation for quality customer service while providing a fast-paced, high-energy shopping experience. With numerous locations nationwide, Nordstrom Rack continues to expand, reinforcing its position as a leader in the off-price retail industry by offering customers great deals while maintaining a commitment to excellent service and operational excellence.

Joining Nordstrom Rack means becoming part of a team dedicated to making every custome... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (stock support or fulfillment role)
  • Ability to work a flexible schedule based on business needs
  • Strong interpersonal and communication skills
  • Ability to handle multiple tasks in a fast-paced environment
  • Previous retail or customer service experience preferred

Job Qualifications

  • Clear, effective communication with strong interpersonal skills
  • Accountability, initiative and a high level of ownership
  • Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
  • Experience in retail or customer service roles preferred
  • Ability to work collaboratively within a team
  • Familiarity with point-of-sale and inventory management technology

Job Duties

  • Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor
  • Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
  • Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
  • Work with the team to ensure the sale’s floor stays runway ready through re-merchandising and straightening throughout the day
  • Assist customers with a variety of transactions through a seamless and friendly experience
  • Demonstrate expertise in all technologies used in the store environment
  • Defuse customer situations and provide resolutions in a timely and effective manner
  • Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
  • Fulfill customer orders in a timely manner following quality standards
  • Prepare and ship customer’s orders following quality, packing and shipping standards
  • Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
  • Assist in maintaining clean and organized selling floors and stockrooms
  • Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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