Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Flexible
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program
Job Description
Nordstrom, Inc. is a leading fashion retailer renowned for its exceptional customer service and high-quality merchandise. Founded in 1901, Nordstrom has grown into a premier destination for designer apparel, shoes, accessories, and beauty products. The company operates a diverse network of stores across the United States and Canada, including full-line stores and Nordstrom Rack locations. Nordstrom is dedicated to creating a seamless and enjoyable shopping experience through a combination of knowledgeable staff, innovative technology, and customer-first policies. As a family-owned business with over a century of experience, Nordstrom prides itself on maintaining a culture that values trust, teamwork, and integrity.Show More
Job Requirements
- high school diploma or equivalent
- prior customer service experience preferred
- ability to communicate clearly in English
- basic proficiency with technology
- ability to work a flexible schedule including evenings, weekends and holidays
- strong problem-solving skills
- ability to maintain confidentiality of customer information
Job Qualifications
- ability to effectively build relationships with customers, peers and leadership
- proficiency in multiple operating systems including MS Windows, iOS and Android
- clear and effective communication with strong interpersonal skills
- ability to prioritize multiple tasks in a fast-paced environment
- accountability, initiative and a high level of ownership
- ability to work a flexible schedule based on department needs
Job Duties
- assist customers with a variety of transactions through a seamless and friendly experience
- demonstrate expertise in all technologies used in the store environment
- inspire trust, teamwork and positive team relationships
- defuse customer situations and provide resolution in a timely and effective manner
- ensure the security and privacy of customer information through education, compliance and resolution of issues
- motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program
- work flexible hours based on business needs
Job Qualifications
Experience
No experience required
Job Location
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