Nordstrom, Inc. logo

Nordstrom, Inc.

Retail Cashier & Sales Floor Support - Carolina Pavilion Rack

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $16.35 - $17.05
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Work Schedule

Flexible
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Benefits

Medical
Vision
Dental
Retirement
Paid Time Off
Life insurance
Disability insurance
Merchandise discount

Job Description

Nordstrom Rack is a thriving retail establishment known for providing customers with designer apparel, shoes, and accessories at exceptional value prices. As a subsidiary of Nordstrom, a leading fashion specialty retailer, Nordstrom Rack operates as an off-price division offering an expansive selection of brand name merchandise. Nordstrom Rack locations are bustling environments where customers seek both style and savings, making it essential to have team members who excel in fast-paced, high-energy settings and who take pride in enhancing the overall shopping experience.

The open positions at Nordstrom Rack encompass multiple roles within Sales, Cashier, Stock Support, and Fulfillment departments... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to communicate clearly and effectively
  • Strong interpersonal skills
  • Accountability and initiative
  • Organizational skills and attention to detail
  • Ability to prioritize multiple tasks in a fast-paced environment
  • Ability to lift frequently up to 25 pounds and occasionally up to 50 pounds for stock support or fulfillment roles
  • Flexibility to work a schedule based on business needs

Job Qualifications

  • High school diploma or equivalent
  • Prior retail or customer service experience preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic proficiency with technology and inventory systems
  • Ability to multitask and stay organized
  • Problem-solving and conflict resolution skills
  • Ability to lift up to 25 pounds frequently and up to 50 pounds occasionally for stock or fulfillment roles
  • Flexibility to work various shifts including weekends and holidays

Job Duties

  • Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
  • Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program
  • Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
  • Work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
  • Assist customers with a variety of transactions through a seamless and friendly experience
  • Demonstrate expertise in all technologies used in the store environment
  • Defuse customer situations and provide resolutions in a timely and effective manner
  • Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
  • Fulfill customer orders in a timely manner following quality standards
  • Prepare and ship customers orders following quality, packing and shipping standards
  • Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
  • Assist in maintaining clean and organized selling floors and stockrooms
  • Provide general support to the store e.g. set up special events, organize backroom, markdowns, and relocate store fixtures

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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