Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Standard Hours
Benefits
401k
Paid training
employee discount
Employee Referral Program
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Tailwind Concessions is a reputable company specializing in providing services in airport retail environments. As a company committed to delivering exceptional customer experiences, Tailwind operates various retail locations including gift shops and packaged food areas within airports. This company prides itself on creating an inviting atmosphere for travelers, ensuring each person feels welcomed and valued during their shopping experience. Tailwind is known for fostering a diverse and inclusive work environment where employees are encouraged to grow alongside the company. They also place strong emphasis on supporting veterans and military family members in their employment practices, highlighting their commitment to community and service-oriented values. Tailwind Concessions is an equal opportunity employer that values diversity in all forms and provides accommodations as required by law to ensure inclusivity in their hiring process.
We are currently seeking a highly motivated Retail Cashier to join our dynamic team at Tailwind. In this role, you will be a vital link between our customers and the overall retail experience. Responsibilities include greeting customers warmly, assisting with their purchases, and ensuring that transactions are handled accurately and efficiently. You will also maintain the presentation and cleanliness of the retail space, ensuring shelves are stocked and the store environment is organized. The ideal candidate will thrive in a fast-paced setting and have an eye for detail to maintain smooth operation. This position requires handling cash registers proficiently, managing product returns and exchanges, and conducting product demonstrations to highlight features and benefits to customers. As a Retail Cashier, you will embody the Tailwind brand by creating a fun and inviting atmosphere for travelers, enhancing their overall journey through excellent service standards. This role also demands professional handling of customer concerns and adherence to company policies and procedures.
Joining Tailwind not only offers the opportunity to engage in a rewarding customer service role but also provides a supportive work culture with growth opportunities, paid training, and benefits including health, dental, vision insurance, and a 401k plan for full-time employees. The position requires reliable transportation and the ability to pass a background check necessary for airport clearance. Candidates must be able to lift 25-30 pounds, aligning with the physical demands of the retail cashier role. Tailwind Concessions is dedicated to making the workplace accommodating and accessible, encouraging applicants who need accommodations during the hiring process to reach out to the HR department.
We are currently seeking a highly motivated Retail Cashier to join our dynamic team at Tailwind. In this role, you will be a vital link between our customers and the overall retail experience. Responsibilities include greeting customers warmly, assisting with their purchases, and ensuring that transactions are handled accurately and efficiently. You will also maintain the presentation and cleanliness of the retail space, ensuring shelves are stocked and the store environment is organized. The ideal candidate will thrive in a fast-paced setting and have an eye for detail to maintain smooth operation. This position requires handling cash registers proficiently, managing product returns and exchanges, and conducting product demonstrations to highlight features and benefits to customers. As a Retail Cashier, you will embody the Tailwind brand by creating a fun and inviting atmosphere for travelers, enhancing their overall journey through excellent service standards. This role also demands professional handling of customer concerns and adherence to company policies and procedures.
Joining Tailwind not only offers the opportunity to engage in a rewarding customer service role but also provides a supportive work culture with growth opportunities, paid training, and benefits including health, dental, vision insurance, and a 401k plan for full-time employees. The position requires reliable transportation and the ability to pass a background check necessary for airport clearance. Candidates must be able to lift 25-30 pounds, aligning with the physical demands of the retail cashier role. Tailwind Concessions is dedicated to making the workplace accommodating and accessible, encouraging applicants who need accommodations during the hiring process to reach out to the HR department.
Job Requirements
- Must be able to pass background check to receive an airport badge
- must be able to lift 25-30lbs
- reliable transportation
Job Qualifications
- Proven experience in cash handling and customer service
- strong communication skills to interact effectively with customers
- basic math skills for handling transactions and providing change accurately
- ability to work in a fast-paced environment while maintaining attention to detail
- proficiency with POS systems
Job Duties
- Greet customers with a friendly attitude and assist them with their purchases
- inspect Gift Shop and packaged food area to maintain store appearance, organization, etc.
- process customer transactions accurately and efficiently using a cash register
- maintain knowledge of current sales and promotions
- scan goods and ensure pricing is accurate
- process returns and exchanges following company policies
- stock shelves and maintain a clean and organized store environment
- conduct product demonstrations to showcase features and benefits
- ensure compliance with company policies and procedures
- handle customer complaints or concerns in a professional manner
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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