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Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

401k
Paid training
employee discount
Employee Referral Program
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Tailwind Concessions is a reputable company specializing in providing services in airport retail environments. As a company committed to delivering exceptional customer experiences, Tailwind operates various retail locations including gift shops and packaged food areas within airports. This company prides itself on creating an inviting atmosphere for travelers, ensuring each person feels welcomed and valued during their shopping experience. Tailwind is known for fostering a diverse and inclusive work environment where employees are encouraged to grow alongside the company. They also place strong emphasis on supporting veterans and military family members in their employment practices, highlighting their commitment to community... Show More

Job Requirements

  • Must be able to pass background check to receive an airport badge
  • must be able to lift 25-30lbs
  • reliable transportation

Job Qualifications

  • Proven experience in cash handling and customer service
  • strong communication skills to interact effectively with customers
  • basic math skills for handling transactions and providing change accurately
  • ability to work in a fast-paced environment while maintaining attention to detail
  • proficiency with POS systems

Job Duties

  • Greet customers with a friendly attitude and assist them with their purchases
  • inspect Gift Shop and packaged food area to maintain store appearance, organization, etc.
  • process customer transactions accurately and efficiently using a cash register
  • maintain knowledge of current sales and promotions
  • scan goods and ensure pricing is accurate
  • process returns and exchanges following company policies
  • stock shelves and maintain a clean and organized store environment
  • conduct product demonstrations to showcase features and benefits
  • ensure compliance with company policies and procedures
  • handle customer complaints or concerns in a professional manner
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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