Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $23.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical
Dental
Vision
Paid parental leave
401k plan with company match
Paid Time Off
paid company holidays
volunteer opportunities
free AAA membership
Continual learning reimbursement
Job Description
AAA Club Alliance (ACA) is a reputable and established organization known for its commitment to delivering exceptional roadside assistance, travel, automotive, insurance, and membership services to individuals and families across the United States. As part of the AAA family, ACA operates in a dynamic retail environment, fostering a customer-centric culture that emphasizes quality service and the empowerment of its team members. With a focus on supporting both members and customers, ACA upholds values of inclusivity, diversity, and teamwork. This creates a workplace where employees can thrive while contributing to the organization’s mission of enhancing the member experience and driving business... Show More
Job Requirements
- High school diploma or equivalent
- Previous sales and customer service experience in cash handling
- Effective written and oral communication skills
- Proficiency with multiple websites and computer programs
- Notary public designation or willingness to obtain within 6 months
- Satisfactory pre-employment and post-employment screenings including criminal, drug, and state/vendor-specific screenings
- Ability to obtain necessary Membership license or others as required to perform essential functions
Job Qualifications
- Previous sales and customer service experience, particularly in a cash handling position
- Effective written and oral communication skills
- Proficiency in navigating multiple websites and programs
- High school diploma or equivalent
- Notary public designation or willingness to obtain within 6 months of employment
- Ability to obtain necessary Membership license or others as required
Job Duties
- Handle payments for all store transactions efficiently and accurately
- Reconcile daily transactions and prepare bank deposits at the end of each shift
- Greet and assist customers, ensuring their needs are met promptly and courteously
- Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals
- Process passport photos and issue International/Inter-American Driving Permits as required
- Serve as backup by assisting in the functions of Tag and Title, and IDEMIA services if applicable
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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