Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $23.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Paid parental leave
401k plan with company match
Paid Time Off
paid company holidays
volunteer opportunities
free AAA membership
Continual learning reimbursement

Job Description

AAA Club Alliance is a trusted and well-established automotive services and membership organization dedicated to providing outstanding customer service and a wide range of benefits to its members. Known for its long-standing reputation and commitment to excellence, AAA Club Alliance serves millions of members across various regions, offering services such as roadside assistance, travel services, insurance products, and more. The company prides itself on fostering a supportive and inclusive work environment where team members are empowered to grow professionally and contribute meaningfully to the customer experience. Alongside its mission to enhance member satisfaction, AAA Club Alliance continually invests in employee... Show More

Job Requirements

  • Previous sales and customer service experience, particularly in cash handling
  • effective written and oral communication skills
  • computer proficiency to navigate multiple websites and programs
  • willingness to obtain Notary Public designation within six months if not already certified
  • high school diploma or equivalent required
  • satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings
  • ability to obtain necessary Membership license or others as required

Job Qualifications

  • Previous sales and customer service experience, particularly in a cash handling position
  • effective written and oral communication skills
  • proficiency in navigating multiple websites and programs
  • ability to multitask in a fast-paced retail environment
  • willingness to obtain Notary Public designation within six months if not already certified
  • high school diploma or equivalent

Job Duties

  • Handle payments for all store transactions efficiently and accurately
  • reconcile daily transactions and prepare bank deposits at the end of each shift
  • greet and assist customers, ensuring their needs are met promptly and courteously
  • consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals
  • process passport photos and issue International/Inter-American Driving Permits as required
  • serve as backup by assisting in the functions of Tag and Title, and IDEMIA services if applicable

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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