Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
flexible spending accounts
health savings accounts
Employee Assistance Programs
life and disability benefits
401(k) with Company Match
Pay Access Prior to Pay Day
Discounts on dining
Discounts on Carryout
Discounts on retail
Discounts on Wine
Paid Time Off
Car Rental Discounts
Job Description
Piccolo Buco by Cooper's Hawk is a distinguished retail and dining establishment known for delivering an exceptional food and wine experience to its guests. Operating within the hospitality industry, this company blends culinary excellence with a deep passion for wine culture, making it a unique destination for both casual diners and wine enthusiasts. Cooper's Hawk proudly emphasizes a team-oriented environment where guest satisfaction and knowledgeable service are paramount. The establishment is committed to fostering a community through its retail offerings, food services, and exclusive Wine Club memberships, all designed to enhance the overall guest experience.
The role of Retail... Show More
The role of Retail... Show More
Job Requirements
- Must represent Cooper's Hawk values
- must be at least 21 years of age
- experience in a casual dining or upscale dining environment or retail sales preferred
- experience in a wine environment or equivalent preferred
- hospitality-focused individual with a passion for guest service, food and wine
- team player who thrives in a team-based environment
- comfortable actively educating guests on the Wine Club membership program and inviting them to join
- experience using Micros or similar POS systems
- ability to communicate clearly with guests, managers and team members
- ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
- ability to exert fast-paced mobility up to 6 hours in length
- must be able to read, write and understand English
- ability to perform essential functions to Cooper's Hawk standards and with reasonable accommodation
- ability to work flexible shifts and schedules, inclusive of weekends and some holidays
Job Qualifications
- Experience in a casual dining or upscale dining environment or retail sales preferred
- experience in a wine environment or equivalent preferred
- hospitality-focused individual with a passion for guest service, food and wine
- comfortable actively educating guests on the Wine Club membership program and inviting them to join
- experience using Micros or similar POS systems
- ability to communicate clearly with guests, managers and team members
- ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
- ability to exert fast-paced mobility up to 6 hours in length
- must be able to read, write and understand English
- ability to perform essential functions to Cooper's Hawk standards and with reasonable accommodation
- ability to work flexible shifts and schedules, inclusive of weekends and some holidays
Job Duties
- Greet all guests with hospitality
- engage and answer questions about food, wine, Wine Club and facilities in a friendly, helpful manner
- maintain full knowledge of Piccolo Buco by Cooper's Hawk food, retail items, wines and Wines of the Month and Wine Club events
- proactively build relationships with guests and create a memorable experience
- actively educate guests on the Cooper's Hawk Wine Club and its offerings and rewards
- maintain full knowledge of Retail Room functions and retail products, including how tastings are conducted, their cost, and wines featured on the monthly tasting
- maintain an awareness of the Host and Service Assistant positions and support when needed
- serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines
- assist with the transport of Carryout and Curbside Delivery orders to guests
- actively seek out and recognize opportunities to sell products sold in the Tasting Room
- stock wine and retail merchandise in the Tasting Room
- ensure all food and retail merchandise is attractively displayed per set standards
- maintain a safe, sanitary, organized, and stocked work area
- complete necessary side work during non-busy hours
- handle cash and utilize the MICROS system according to company standards
- follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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