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Restoration General Manager

Chesapeake, VA, USA|Travel, Onsite

Job Overview

briefcase

Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $75,000.00
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Work Schedule

Flexible
On-call
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Benefits

competitive salary
Dental Insurance
Health Insurance
Profit sharing
Vision Insurance

Job Description

24 Hour Flood Pros™ is a nationally recognized, non-franchised residential restoration company committed to delivering exceptional emergency restoration services across the United States. Specializing in 24/7 emergency water, fire, and mold mitigation, the company prioritizes quality, safety, and customer satisfaction, setting new standards within the restoration industry. Unlike franchised operations, 24 Hour Flood Pros™ operates with autonomy, allowing for swift, tailored responses to the unique needs of each client. This approach empowers the company to maintain close community ties and build lasting relationships through trustworthy and reliable service. The company employs passionate emergency restoration specialists dedicated to helping customers during... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restoration or emergency mitigation preferred
  • Ability to perform physically demanding tasks
  • Strong communication skills
  • Willingness to work flexible hours including nights and weekends
  • Valid driver's license
  • Ability to operate restoration equipment safely
  • Commitment to safety and professionalism

Job Qualifications

  • Must be a self-starter with a strong work ethic and positive attitude
  • Ability to perform physically demanding demo/restoration tasks and work independently in a busy environment
  • Willingness to work in a fast-paced environment with the possibility of extended hours
  • Strong leadership and interpersonal skills
  • Possess excellent communication and problem-solving abilities
  • Previous experience in emergency mitigation or restoration services is preferred
  • High school diploma, GED or equivalent

Job Duties

  • Ability to self-perform labor-intensive restoration services at residents' homes on a 24-hour basis
  • Quickly respond to emergency calls and perform on-site assessments of water, fire, and mold damage
  • Respond to and manage a high-volume of customer calls and projects simultaneously
  • Provide clear and accurate scoping of services, testing, and job estimates
  • Deliver exceptional service, maintaining a professional demeanor and clear communication with clients throughout the restoration process
  • Safely operate and maintain restoration equipment, including dehumidifiers, air movers, and moisture meters
  • Adhere to safety protocols, including the use of personal protective equipment and safe handling of hazardous materials

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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