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Restoration General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $75,000.00
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Work Schedule

On-call
Day Shifts
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Benefits

competitive salary
Dental Insurance
Health Insurance
Profit sharing
Vision Insurance

Job Description

24 Hour Flood Pros is a prominent national residential restoration company, distinguished by its commitment to providing exceptional service and solutions without the constraints of franchising. This company dedicates itself to reshaping the restoration industry by empowering its team members and building opportunities for its communities. Unlike many restoration companies that operate under franchise models, 24 Hour Flood Pros emphasizes direct control over quality and customer service, ensuring every job meets high standards of excellence and prompt response. This approach allows for flexibility, innovation, and a personal touch in every restoration project undertaken.

At the heart of 24 Ho... Show More

Job Requirements

  • High school diploma, GED or equivalent
  • Previous experience preferred in emergency mitigation or restoration services
  • Ability to perform physically demanding tasks
  • Availability to work extended hours and respond to emergencies 24/7
  • Strong communication and interpersonal skills
  • Self-starter with a positive attitude
  • Ability to manage multiple projects and customer calls effectively

Job Qualifications

  • Must be a self-starter with a strong work ethic and positive attitude
  • Ability to perform physically demanding demo/restoration tasks and work independently in a busy environment
  • Willingness to work in a fast-paced environment with the possibility of extended hours
  • Strong leadership and interpersonal skills
  • Possess excellent communication and problem-solving abilities
  • Previous experience in emergency mitigation or restoration services is preferred
  • High school diploma, GED or equivalent

Job Duties

  • Ability to self-perform labor-intensive restoration services at residents' homes on a 24-hour basis
  • Quickly respond to emergency calls and perform on-site assessments of water, fire, and mold damage
  • Respond to and manage a high-volume of customer calls and projects simultaneously
  • Provide clear and accurate scoping of services, testing, and job estimates
  • Deliver exceptional service, maintaining a professional demeanor and clear communication with clients throughout the restoration process
  • Safely operate and maintain restoration equipment, including dehumidifiers, air movers, and moisture meters
  • Adhere to safety protocols, including the use of personal protective equipment and safe handling of hazardous materials

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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