Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Flexible Schedule
Training and Development
team environment
Job Description
Potbelly Sandwich Shop is a popular fast-casual restaurant chain known for its warm and inviting atmosphere, quality sandwiches, soups, salads, and desserts. With a commitment to providing excellent customer service and a consistent product, Potbelly creates a unique dining experience that attracts a loyal customer base. The company places a high value on its team members, fostering a culture built on integrity, teamwork, accountability, and positive energy. Potbelly operates numerous locations where associates play a vital role in delivering fast, friendly, and efficient service within a clean and welcoming environment.
The role of an Associate at Potbelly Sandwich Shop... Show More
The role of an Associate at Potbelly Sandwich Shop... Show More
Job Requirements
- Must be at least 16 years of age
- For Illinois employees, all employees are required to become food safety certified within 30 days of employment
- Must be friendly and customer service-oriented
- Strong verbal communication skills
- Must possess neat and clean hygiene
- Ability to handle a knife confidently
- Must be able to work in a fast-paced environment and have a sense of urgency
- Ability to work as a team-player
- Ability to comprehend and communicate in English via verbal and written communication
- Must demonstrate leadership behaviors and values that align with Potbelly
Job Qualifications
- Must be at least 16 years of age
- Must represent Potbelly Advantage and Our Values
- Strong verbal communication skills
- Must possess neat and clean hygiene
- Ability to handle a knife confidently
- Ability to work as a team-player
- Ability to comprehend and communicate in English via verbal and written communication
- Must demonstrate leadership behaviors and values that align with Potbelly
- Must be friendly and customer service-oriented
Job Duties
- Demonstrates and reinforces Potbelly's behaviors and values including integrity, food loving, teamwork, accountability, positive energy, coaching, delivering results through execution, building and inspiring teams, creating Potbelly 'fans' through all interactions
- Prepare quality finished products such as sandwiches, salads, soups, cookies, and ice cream efficiently per Potbelly recipe manual standards
- Comply with health and safety standards for food, cleanliness, and safety of shop
- Maintain personal hygiene standards including wearing clean Potbelly uniform
- Comply with established food safety requirements and practices
- Be speedy and accurate in fulfilling orders
- Handle raw and finished waste according to established procedures
- Engage in friendly conversation with customers in line
- Act with a sense of urgency toward all customers in the shop
- Restock food line, chips, and cooler
- Work multiple stations including load, dress, shakes, cash, prep, front as directed by Manager or Shift Leader
- Deliver catering orders as detailed in the Catering Driver and Delivery Agreement
- Prepare meats and cheeses for different sandwiches
- Use the automatic slicer to prep food items if 18 or older
- Clean tables, counters, floors, bathrooms, kitchen and utensils
- Take out trash
- Operate cash register including handling, balancing and following all cash handling procedures
- Effectively handle customer complaints and issues
- Take delivery, catering, and pickup orders over the phone
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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